Studio Cards / Express Gifts PPI

Lorraine856

Nasqueron, Thank you very much for your reply. It would help if they just said "your claim has been rejected". It would be clearer at least.
Anyway, many thanks again.

[Deleted User]

Lorraine856 wrote: »

It would help if they just said "your claim has been rejected". It would be clearer at least.

They just don't want to commit to a "Final Decision".

It does mean that they technically have rejected the actual PPI complaint and that they are only waiting to see if you may be entitled to a Plevin award of (some) money.

I agree all the other debate about your complaint being "on hold" did not help your confusion.

c1403

Sorry to jump on an old post however this is somewhat relevant.

I contacted studio a couple of years ago with a PPI complaint. I did receive some money but wasn't huge (never had that much on account)

Anyway, this week I got a letter from them referring to my initial complaint and mentioning the Plevin ruling. The letter stating that I am able to complain about this if I wish in writing or by calling them??
I've emailed a new complaint and wait to hear back. Just wondering if anyone else has had a similar letter from Studio.

Thanks

Bermonia

As you already say this is an old thread so pointless reviving - however if you’ve already received a refund of premiums then there will be no Plevin offer as this only relates to rejected complaints.