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Britannia Parking - Canvey island Seafront

Goldfish12
Goldfish12 Posts: 2 Newbie
edited 24 September 2018 at 9:17PM in Parking tickets, fines & parking
Hi all,

I would like to ask the kind members of this forum for assistance with this case. We have received a debt collectors letter from Zenith Collections on 14/09/18 and after finding this forum have only then looked through our letters to find the original PCN NTK which we had mistakedly put to the side.

The date of contravention is on 09/06/18 and the PCN NTK arrived on 19/06/18 so it is within 14 days. What happened on the day is we paid a pound and overstayed by about 20mins which is our fault however does not justify the cost of £60 and now £100.

The PCN NTK is with the POFA 2012 paragraph with the words 29 days.. unluckily not the golden ticket. I have read through the newbie thread and sent the First Appeal template as per advice to the email on their site as per the back of the PCN NTK on 21/09/18, after the input of the Parking Charge Number and Vehicle Reg. did not retrieve a ticket on the website.

We hoped that they would then send a letter through the post as requested to enable us a POPLA appeal, however they came back by email to say that it is out of their hands and with the debt collector - From the advice on this forum, as far as I understand it is best to ignore debt collector letters and it is never too late to appeal even though it is months from date of contravention. The email from the PPC on 24/09/18 is below:

Good Morning X,



The terms and conditions of the car park detail that your information may be requested and shared with the BPA, DVLA , debt recovery agents and solicitors.



The Final reminder that was sent to you also advises, “If this notice is ignored, further action may be taken including instruction of debt collection agencies, solicitors and or court proceedings, all of which will incur further costs. To avoid further unnecessary costs or actions please pay the Parking Charge within the aforementioned time period.”



Britannia Parking laid clear the terms and details of our appeals process and payment to resolve this Parking Charge Notice, and cannot be held responsible for postal correspondence remaining unread.



As this PCN has been passed to Debt Recovery, a separate company from our own, Britannia Parking have no further comments to add regarding this PCN and consider this matter to be out of our hands.



Please refer all future correspondence to Debt Recovery.



Kind Regards



Parking Charges Administrator



Britannia Parking, 7th Floor, County Gates House, 300 Poole Road, Poole, BH12 1AZ

Tel: 01202 555888 Fax: 01202 551199


How can we go about insisting on an appeal? Many thanks for your time in advance

Edit: Sorry it is confusing as the ticket we paid says Parkingeye but it is Britannia on NTK

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you cant , its that simple


    you are at debt collector stage, so post #4 of the NEWBIES thread


    ie:- IGNORE mode for now


    try for a landowner cancellation, that is your BEST option , it always is


    and the thread title is incorrect, this is BRITANNIA, not PARKING EYE, so needs advanced editing
  • Umkomaas
    Umkomaas Posts: 44,044 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Where did ParkingEye come from? They wouldn't be messing about with bit-part actors like DRP and Zenith.

    I'm sure they'd be absolutely disgusted to be legal linked in the same sentence (or even paragraph) with them - give PE some very basic respect, please! :cool:
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Goldfish12 wrote: »
    Edit: Sorry it is confusing as the ticket we paid says Parkingeye but it is Britannia on NTK


    seems to me that you may have paid at the wrong machine, as they are 2 different parking companies


    the thread header is now correct
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Your heading says ... Parking eye ???

    You should edit that to Britannia


    OH DEAR ... Britannia Parking talking a lot of cr*p again

    Zenith are only plebbies with no power whatsoever and
    you must ignore with no contact

    READ ABOUT !!!!!! DEBT COLLECTORS HERE

    Debt Collectors (DRP & ZZPS & Zenith)
    What they don't want you to know


    https://forums.moneysavingexpert.com/discussion/5859454/debt-collectors-drp-zzps-what-they-dont-want-you-to-know&highlight=debt+collectors+drp
  • Coupon-mad
    Coupon-mad Posts: 157,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 September 2018 at 12:42AM
    How can we go about insisting on an appeal?
    No chance; for whatever reason, you appealed late, so your family can now laugh at a series of well-known hysterical 'debt' letters that we never need to discuss ever again (no updates please, except if Britannia try court).
    Sorry it is confusing as the ticket we paid says Parkingeye but it is Britannia on NTK
    How did you manage to buy a PE ticket in a Britannia car park?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • I vaguely remember two ticket machines - it wasn't me who went to pay, but I have checked google maps and yes there are two and we used the one on the right as opposed to the one closest to the entrance.

    I find it strange as all the other Canvey island threads have been Parkingeye - just as well if Britannia aren't as litigious
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
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