Rejecting a new car

sheramber

until the rejection is complete and authorised.

So rejection hasn't been authorised yet - so may not be.

I thought to reject a car you had to take it to the dealership and leave it there as continuing to use it signifies acceptance.

Are you returning the car for a refund as the dealer has had a chance to repair and it failed?

Ectophile

If you are rejecting the car under consumer protection legislation, you're supposed to stop using it, return it to the dealer and hand them the keys.


If you are still driving the car around, then you haven't rejected it.


Your right to reject runs out after 30 days. If they are smart, they will let you drive the car until 30 days has passed from delivery. Then they will turn down your claim for a refund and offer to fix the car instead.

neilmcl

Ectophile wrote: »

If you are rejecting the car under consumer protection legislation, you're supposed to stop using it, return it to the dealer and hand them the keys.


If you are still driving the car around, then you haven't rejected it.


Your right to reject runs out after 30 days. If they are smart, they will let you drive the car until 30 days has passed from delivery. Then they will turn down your claim for a refund and offer to fix the car instead.

Wrong. The 30 day limit will effectively be on pause whilst the remedy is finalised and agreed upon. The legislation says nothing about stopping using an item you want to reject, if the dealer/manufacturer says he can still continue to drive the car then that's OK.

foxy-stoat

Doesn't make much sense to keep driving it if he doesn't want it sorted out.

wizzywig27

I have had the car 6 months now, so way beyond the 30 days. I presume, as its a recall the rules are relaxed a little maybe?

The dealer has had an opportunity to fix it.