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DMP mutual support thread part 13 !!

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  • Could anyone kindly advise on the best course of action in my current situation please: Currently on self managed DMP all defaulted except 2. Defaults will fall off report in 2 years and this is when I plan to buy my 1st home. The 2 creditors that have not defaulted 1 of them has been putting AP markers for my token payments and the other has not reported anything for the last 6 months. Is there any benefit in stopping the token payments to force them to default or am I better off just repaying them asap so it doesn't affect my mortgage application in 2 years time?
    #7... 3 - 6 month Emergency Fund Challenge (part 2)
    #22... 2025- 52 Week Envelope Saving Challenge

  • sourcrates
    sourcrates Posts: 31,487 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Could anyone kindly advise on the best course of action in my current situation please: Currently on self managed DMP all defaulted except 2. Defaults will fall off report in 2 years and this is when I plan to buy my 1st home. The 2 creditors that have not defaulted 1 of them has been putting AP markers for my token payments and the other has not reported anything for the last 6 months. Is there any benefit in stopping the token payments to force them to default or am I better off just repaying them asap so it doesn't affect my mortgage application in 2 years time?
    Ideally in your situation I would exhaust the complaints process with them both.

    Make the point that guidance suggest a default should be added after between 3/6 missed contractual repayments, by not defaulting you they are not treating you fairly, ask them to do so, and backdate the default to when you would been 3/6 payments in arrears.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Newmum92
    Newmum92 Posts: 108 Forumite
    10 Posts First Anniversary Name Dropper
    Hi everyone 

    I’ve had my first response to my token payment offer letter where I enclosed my budget to back this up. 

    I’ve had this response- I really don’t want to call and I did specify in my letter that I want all communication in writing or via email. 

    How do I respond to this -

    Thank you for your email addressed to our Group CEO, CS Venkatakrishnan, enclosing your budget plan. We appreciate you sharing this with us to pass to our team.

    While we have shared your plan with our Collections team, we would require you to contact them directly on 0333 202 7412, as they will need to have a discussion with you to ensure we are able to support you as best as we can.

    I hope this addresses your concerns and please feel free to contact us if you have any questions at all. You can call us on 0207 116 8012.


  • sourcrates
    sourcrates Posts: 31,487 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Newmum92 said:
    Hi everyone 

    I’ve had my first response to my token payment offer letter where I enclosed my budget to back this up. 

    I’ve had this response- I really don’t want to call and I did specify in my letter that I want all communication in writing or via email. 

    How do I respond to this -

    Thank you for your email addressed to our Group CEO, CS Venkatakrishnan, enclosing your budget plan. We appreciate you sharing this with us to pass to our team.

    While we have shared your plan with our Collections team, we would require you to contact them directly on 0333 202 7412, as they will need to have a discussion with you to ensure we are able to support you as best as we can.

    I hope this addresses your concerns and please feel free to contact us if you have any questions at all. You can call us on 0207 116 8012.


    Token payments are a waste of time to be honest, its a faff to sort out, and cost`s the lender more to process the payment than its worth normally, if this isn`t the 20k debt, just let it go through the collections process, and wait till its sold on, then you can organise everything from the debt purchasers websites online account, much easier and simpler.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • nbamaster
    nbamaster Posts: 28 Forumite
    Third Anniversary 10 Posts
    Hi, it's me again....

    So as I mentioned last time, all of my debts apart from one Lloyds CC have defaulted. LLOYDS CC has 6 missed payments, but I'm still waiting to get a default on it.

    Since I don't want to go self managed with DMP, would it be worth to write to each creditor telling them I am in process of setting up DMP with StepChange? Just to buy myself more time, (in case they decide to take further actions against me) while I'm waiting for my last debt to default?

    Also, I've noticed my overdrafts status hasn't changed at all since I stopped all my DDs (6 months ago). Is it normal?

    Thanks in advance 
  • sourcrates
    sourcrates Posts: 31,487 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    nbamaster said:
    Hi, it's me again....

    So as I mentioned last time, all of my debts apart from one Lloyds CC have defaulted. LLOYDS CC has 6 missed payments, but I'm still waiting to get a default on it.

    Since I don't want to go self managed with DMP, would it be worth to write to each creditor telling them I am in process of setting up DMP with StepChange? Just to buy myself more time, (in case they decide to take further actions against me) while I'm waiting for my last debt to default?

    Also, I've noticed my overdrafts status hasn't changed at all since I stopped all my DDs (6 months ago). Is it normal?

    Thanks in advance 
    The OD will just run and run until the bank realise your not using the account and will eventually close it, that could take a while, why not write to them and tell them your intentions, ask them to default you, explain your entering debt management, can`t hurt can it.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Suseka97
    Suseka97 Posts: 1,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    nbamaster said:
    Hi, it's me again....

    So as I mentioned last time, all of my debts apart from one Lloyds CC have defaulted. LLOYDS CC has 6 missed payments, but I'm still waiting to get a default on it.

    Since I don't want to go self managed with DMP, would it be worth to write to each creditor telling them I am in process of setting up DMP with StepChange? Just to buy myself more time, (in case they decide to take further actions against me) while I'm waiting for my last debt to default?

    Also, I've noticed my overdrafts status hasn't changed at all since I stopped all my DDs (6 months ago). Is it normal?

    Thanks in advance 
    I'd start to chase the default with Lloyds and keep at it... hold off contacting the others for a while longer and only send a letter if you receive something that might suggest they are escalating collection processes (which I doubt will happen anytime soon).  I've been handling debt accounts for a family friend who is unable to manage their own affairs at the moment, and its been over a year with no formal processes in place aside from them actioning defaults.
  • Could anyone kindly advise on the best course of action in my current situation please: Currently on self managed DMP all defaulted except 2. Defaults will fall off report in 2 years and this is when I plan to buy my 1st home. The 2 creditors that have not defaulted 1 of them has been putting AP markers for my token payments and the other has not reported anything for the last 6 months. Is there any benefit in stopping the token payments to force them to default or am I better off just repaying them asap so it doesn't affect my mortgage application in 2 years time?
    Ideally in your situation I would exhaust the complaints process with them both.

    Make the point that guidance suggest a default should be added after between 3/6 missed contractual repayments, by not defaulting you they are not treating you fairly, ask them to do so, and backdate the default to when you would been 3/6 payments in arrears.
    Thank you for your reply sourcrates. Sadly I have already tried this, even going to the financial ombudsman, but the creditors decision to not default was upheld. Apparently it's only guidance and they don't have to and reporting an Arrangement to Pay is a true reflection of what's happening with my accounts.
    #7... 3 - 6 month Emergency Fund Challenge (part 2)
    #22... 2025- 52 Week Envelope Saving Challenge

  • Cpfc1234
    Cpfc1234 Posts: 21 Forumite
    10 Posts First Anniversary Name Dropper
    Morning all. A bit of advice please. Had my first default confirmed on clearscore and received a letter from moorcroft. How long to I wait now before proceeding with setting up payment as waiting for 4 more defaults and would like to get a bit more wool on my back regards EF pot. Any advice greatfully received cheers
  • nbamaster
    nbamaster Posts: 28 Forumite
    Third Anniversary 10 Posts
    nbamaster said:
    Hi, it's me again....

    So as I mentioned last time, all of my debts apart from one Lloyds CC have defaulted. LLOYDS CC has 6 missed payments, but I'm still waiting to get a default on it.

    Since I don't want to go self managed with DMP, would it be worth to write to each creditor telling them I am in process of setting up DMP with StepChange? Just to buy myself more time, (in case they decide to take further actions against me) while I'm waiting for my last debt to default?

    Also, I've noticed my overdrafts status hasn't changed at all since I stopped all my DDs (6 months ago). Is it normal?

    Thanks in advance 
    The OD will just run and run until the bank realise your not using the account and will eventually close it, that could take a while, why not write to them and tell them your intentions, ask them to default you, explain your entering debt management, can`t hurt can it.
    Thank you. 
    I'll send them a letter.

    For whatever reason I thought overdrafts don't default at all, and was sure that the Lloyds CC is the last debt I need a default on...
    Both overdraft and CC are with LLoyds.

    Hopefully they will agree to default these debts so I can finally start the DMP.

    Thanks for very useful advices to everyone 👍 
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