MSE faulse offers

JJ_Egan

Jezshaw wrote: »

JJ Egan I'm not sure how to put links in on these messages,
But the 7 that do have the BT sport in the deal when you click on the link to get that deal, you get redirected to BT website where that part of the deal (BT Spory) is no longer on that deal

Those 7 i posted are on the BT web site.
First one i click on says .
BT Sport free for 18 month ADD ticked REMOVE not ticked.That is the actual BT Order page not MSE .


Aside from the fact that its not August and prices change weekly it looks like you have done something wrong .You also had 14 days to check and cancel .
MSE error possible but it would have been flagged up well before now .

AndyPK

Yes I would have left within the 14 days

Jezshaw

Its not the price i have an issue with. Its all the deal that show the BT sport part of the deal has gone when you click on the link

steveE2

One question:
Did you place your order on the 15th or 16th of August?

JJ_Egan

Jezshaw wrote: »

Its not the price i have an issue with. Its all the deal that show the BT sport part of the deal has gone when you click on the link

As said deal not gone when you click on the link .
Here it is on RH side of the page .

<<FREE for 18 months >>

But once again its not August .

Jezshaw

I placed my order on the 13th of August.
I can't see what I have done wrong I simply followed instructions on the MSE sight

Jezshaw

JJ Egan could you put link up to where you ended up with it please as every time.e I do it I end up with the same conclusion

JJ_Egan

Jezshaw wrote: »

JJ Egan could you put link up to where you ended up with it please as every time.e I do it I end up with the same conclusion

Bearing in mind that this is September and prices are not relevant to August .
Using your postcode.
BB Unbundled tool .
BT
https://www.productsandservices.bt.com/products/add-tv-extras/

Jezshaw

The price is not the issue, and me purchasing in August and now September the same fault is still on There.
On that link no where does it say you get free BT sports. It says, skip sport and tv, or you can add it for half price for 18 months through sky. Was £12 now £6. My point is the link you on MSE that redirects you to the BT site, it does say + free BT sport.

Jezshaw

Sorry it says + BT Sport not +free BT Sport
But either way putting it in the title does lead you to Think it is included in the deal