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Talk Talk relation with Oath and data protection issues
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Jingo789
Posts: 6 Forumite
A company called Oath appears to have developed some commercial interest in my Mobile/Broadband Service provider (Talk Talk) whose site I visited.
On closing my Talk Talk web account, I suddenly started getting messages to allow them access to my internet browsing.
However, there is no ability for me to actually manage my privacy options as they suggest on the above weblink.
It would seem that the only way I can access their dashboard is by actually registering with Yahoo or AOL, but I do not use these platforms and have no wish to use them. I should not be forced to register on this service providers just to control what access they have to my data.
Under 'Questions and Answers' on their site, they suggest that I can contact them on the "feedback form" but no such form exists. They have made it difficult for their victims to make contact with them as there is no phone number of email address, the only option offered is a postal address which is unacceptable.
I wish to deny them access to all of my personal data, save any data that Talk Talk already has access to. The manner in which they have gone about taking control of my data is unacceptable. This raises a question of what rights the individual citizen has when a large multinational takes over a company that the individual has business relations with. Do all the other companies that form part of this conglomerate have automatic rights to my data and to tail me? What happens to my data with these other affiliated companies when I break off the business relations with the initial company that I was associated with?
On closing my Talk Talk web account, I suddenly started getting messages to allow them access to my internet browsing.
However, there is no ability for me to actually manage my privacy options as they suggest on the above weblink.
It would seem that the only way I can access their dashboard is by actually registering with Yahoo or AOL, but I do not use these platforms and have no wish to use them. I should not be forced to register on this service providers just to control what access they have to my data.
Under 'Questions and Answers' on their site, they suggest that I can contact them on the "feedback form" but no such form exists. They have made it difficult for their victims to make contact with them as there is no phone number of email address, the only option offered is a postal address which is unacceptable.
I wish to deny them access to all of my personal data, save any data that Talk Talk already has access to. The manner in which they have gone about taking control of my data is unacceptable. This raises a question of what rights the individual citizen has when a large multinational takes over a company that the individual has business relations with. Do all the other companies that form part of this conglomerate have automatic rights to my data and to tail me? What happens to my data with these other affiliated companies when I break off the business relations with the initial company that I was associated with?
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Comments
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I'm not with Talktalk so can't comment on the feedback form for instance but you would have given permission to Oath previously when accepting Talktalk's T&C's. With the new privacy laws they have to ask again and apparently in this case separately. You can refuse to give permission however by using an email client rather than the webmail:
https://community.talktalk.co.uk/t5/Articles/Providing-your-consent-to-Oath-for-cookie-usage/ta-p/22110900 -
And this is what Oath do when you consent:Always read the fine print
This month, Oath updated its privacy policies, which grants the company the right to scan your AOL and Yahoo email for the purposes of tailoring ads for users
Verizon acquired Yahoo in 2016, and brought AOL and Yahoo together under an unfortunately named brand: Oath. At the time, we noted that the merger, coupled with the passage of a bill allowing ISPs to share browsing data was something that the companies had worked towards for years: the ability to extract revenue from consumers with their personal data. That prediction appears to be coming true:
Oath confirmed to CNet that it rolled out a unified privacy policy to its AOL and Yahoo brands. The updated policy (spotted by Jason Kint) states that the company “analyzes and stores all communications content, including email content from incoming and outgoing mail,” which will allow it to “deliver, personalize and develop relevant features, content, advertising and Services.”
Looks like TalkTalk use Oath as their email provider.0 -
And this is what Oath do when you consent:
https://malwaretips.com/threads/oath%E2%80%99s-new-privacy-policy-allows-it-to-scan-your-yahoo-and-aol-mail-for-targeted-advertising.81933/
Looks like TalkTalk use Oath as their email provider.
Guess I'll never use any of those then, that's pretty atrocious.0 -
Hi Jingo789,
If you follow the link here: https://community.talktalk.co.uk/t5/Articles/Providing-your-consent-to-Oath-for-cookie-usage/ta-p/2211090 this will provide information surrounding Oath.
Thanks,
Jo - TalkTalk Social Team“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Dear Talk Talk rep (Jo),
You have avoided replying to the specific issue that I have raised. I do NOT use Oath/Talk Talk email client account and I should NOT have to register and by doing so give my personal details to opt out.0 -
Dear Talk Talk rep (Jo),
You have avoided replying to the specific issue that I have raised. I do NOT use Oath/Talk Talk email client account and I should NOT have to register and by doing so give my personal details to opt out.0
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