Indigo Luton airport parkway forgot to buy ticket

Azaman

Hi _ can someone please help with some advice.... someone forgot to pay for parking at local train station car park and have now received a penalty notice from indigo for “failing to obtain a valid ticket or voucher”. Should they pay charge or appeal?

Fruitcake

Edit your post to remove information about who parked and forgot to buy a ticket.
The Keeper, The Driver, and The Owner are three different people.

The PPC only know the identity of The Keeper, so make sure you keep it that way.

Follow the advice in the sticky thread for NEWBIES and appeal using the template you will find there.

This appears to be a railway byelaw case so will be statute barred after six months of playing questions and answers ping pong with the PPC.

As a gesture of goodwill The Keeper could offer to pay the missed parking fee.

Azaman

Thanks for your response....can you please provide link to the thread. thx

Quentin

The Newbies FAQ is found near the top of the forum

Azaman

Thank you for your responses so far - very much appreciated.

Having read the threads, I believe the keeper needs to appeal (online or via email) with the below response - with the added comment 'gesture of goodwill' towards the end?

---

Re PCN number: xxxxx

I appeal and dispute your 'parking charge', as the keeper of the vehicle. I deny any liability.

There will be no admissions as to who was driving and no assumptions can be drawn, nor was there an agreed contract. Your signage terms fail the test of 'large lettering' and prominence of the parking charge, as established inParkingEye Ltd v Beavis, which is fully distinguished.

Should you fail to cancel this PCN, I require with your rejection letter, all images taken of this vehicle & the signs at the location that day. Do not withhold any images or data later relied on for POPLA/court.

Firms of your ilk were unanimously condemned in 2018 as operating an 'outrageous scam' (Hansard 2.2.18). The BPA & IPC were heavily criticised too; hardly surprising for an industry where so-called AOS members admit to letting victims 'futilely go through the motions' of appeal and say on camera 'we make it up sometimes' (BBC Watchdog).

I will be making a formal complaint about your predatory conduct to your client landowner, as well as complaining in writing to my MP and ensuring that they are appraised of the debate where Parliament agreed unanimously: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''.

Formal note:

Service of any rejection letter/POPLA code and/or legal documents by email is expressly disallowed. All responses to me from this point on, must be made by post. Regardless of any MCOL online/email system, service of any court claim must only be made by first class post to the latest address provided by me.

However, as a gesture of goodwill, The Keeper is willing to pay the missed fee, should you find this feasible to bring this matter to a close.

Yours faithfully,


Name and Address of Registered Keeper:
Mr YYY XXXX
123 xxxxx Road
Town
Postcode

---

Coupon-mad

However, as a gesture of goodwill, I suggest you contact the driver directly because I am sure that any driver of this car (the person I reasonably conclude was identified by you at the time) would be willing to pay any missed tariff that you can evidence to that driver.

Please write to the person liable and cease and desist harassing me with your pre-action letters that lead precisely nowhere. As the registered keeper, as you know I am not liable for parking charges alleged incurred by a driver on 'non-relevant land' (covered by railway byelaws). And I know that you are only contracted to send pre-action letters, and no more than that, so don't insult me with court threats.

Azaman

Thank you......someone has a reminder set to appeal on Day 26. no doubt updates will be provided of progress.

twhitehousescat

Azaman wrote: »

Thank you for your responses so far - very much appreciated.

Having read the threads, I believe the keeper needs to appeal (online or via email) with the below response - with the added comment 'gesture of goodwill' towards the end?

---

Re PCN number: xxxxx

I appeal and dispute your 'parking charge', as the keeper of the vehicle. I deny any liability.

There will be no admissions as to who was driving and no assumptions can be drawn, nor was there an agreed contract. Your signage terms fail the test of 'large lettering' and prominence of the parking charge, as established inParkingEye Ltd v Beavis, which is fully distinguished.

Should you fail to cancel this PCN, I require with your rejection letter, all images taken of this vehicle & the signs at the location that day. Do not withhold any images or data later relied on for POPLA/court.

Firms of your ilk were unanimously condemned in 2018 as operating an 'outrageous scam' (Hansard 2.2.18). The BPA & IPC were heavily criticised too; hardly surprising for an industry where so-called AOS members admit to letting victims 'futilely go through the motions' of appeal and say on camera 'we make it up sometimes' (BBC Watchdog).

I will be making a formal complaint about your predatory conduct to your client landowner, as well as complaining in writing to my MP and ensuring that they are appraised of the debate where Parliament agreed unanimously: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''.

Formal note:

Service of any rejection letter/POPLA code and/or legal documents by email is expressly disallowed. All responses to me from this point on, must be made by post. Regardless of any MCOL online/email system, service of any court claim must only be made by first class post to the latest address provided by me.

However, as a gesture of goodwill, The Keeper is willing to pay the missed fee, should you find this feasible to bring this matter to a close.

Yours faithfully,


Name and Address of Registered Keeper:
Mr YYY XXXX
123 xxxxx Road
Town
Postcode

---

parking charge or penalty charge? , this land as you may well know comes under bylaws , and indigo have stated penalty charge and no POPLa appeal

Azaman

The Keeper has received a Penalty Notice By Post Notice to Owner.

Indigo site mentions POPLA....see below.

What happens if my appeal is rejected?
Should you remain dissatisfied with this decision, you may further your appeal to the Parking On Private Land Appeal service (POPLA) within 28 days of receiving your rejection letter. Details of this are available at *popla.co.uk*

You’ll be issued with a 10 digit verification code, which you must use with your appeal to POPLA. This is shown at the top of your rejection letter.

The POPLA process does not apply in Scotland or to PN’s (Penalty Notices) received at a railway station car park.

Redx

popla does not apply with PENALTY NOTICES, only PARKING charge notices

the correct method is to appeal as keeper to INDIGO, then appeal to popla if a code is provided (which it never is any more)

penalty notices for bylaws issues time out after 6 months and INDIGO cannot issue a penalty notice, only a parking charge notice

INDIGO have no idea what they are doing and havent done for years

Azaman

RedX .... The post earlier with written appeal was intended to go to Indigo - are you saying this is not the correct template to use? It was taken from an Indigo dispute thread as example for appeal against a penalty notice.

Also, not mentioned previously do dates make a difference? Letter dated 5th September, Offence date as per letter noted as 28th August. Letter states Data obtained from DVLA.