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Vodafone - written off account - when will this go from my credit report?

robin161988
Posts: 1 Newbie
in Mobiles
Hi,
I have been in contact with Vodafone for the last couple of years trying to locate a defaulted account which was last updated in November 2013. After finally speaking to an agent who was remotely helpful, they managed to locate the account and confirm the debt.
It transpires that the debt was written off by the company some time ago and they were no longer chasing me for the payment of the arrears. This is still on my credit file. Yes, this is not an ideal circumstance but I was young, dumb and stupid in taking out excessing amounts of credit that I could not afford.
I was wondering if anyone knows how long it will take for this to be removed from my credit file? Is it 6 years? Is that from the date of the account being updated or from the date of last payment or otherwise?
Thanks in advance.
I have been in contact with Vodafone for the last couple of years trying to locate a defaulted account which was last updated in November 2013. After finally speaking to an agent who was remotely helpful, they managed to locate the account and confirm the debt.
It transpires that the debt was written off by the company some time ago and they were no longer chasing me for the payment of the arrears. This is still on my credit file. Yes, this is not an ideal circumstance but I was young, dumb and stupid in taking out excessing amounts of credit that I could not afford.
I was wondering if anyone knows how long it will take for this to be removed from my credit file? Is it 6 years? Is that from the date of the account being updated or from the date of last payment or otherwise?
Thanks in advance.
0
Comments
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6 years from default.0
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Hi robin161988,
Thanks for making us aware of this.
If you'd like us to check the account in question, please email us via the form here.
To access the form you'll need to enter the code WRT135.
As well as stating your query in the question box, please also quote "MSE Forum".
Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check it's been received.
Kind regards,
Lee
Vodafone Social Media“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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