IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Parking Eye noticeI

2

Comments

  • Coupon-mad
    Coupon-mad Posts: 153,381 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MUCH better now the penny has dropped as to what this notice is.

    You obviously need to check/amend it, because you've left this as 'you'!
    I require a reply from the Data Controller within 30 days, and you wish to exercise your right to request 'restriction of the processing' of your personal data during this period from contesting the data accuracy, while Parking Eye and its phone payment agent check it, in accordance with Article 18 of the GDPR:
    I wish to exercise my right request 'restriction of the processing' of my personal data

    Also, in your copying you left 'Excel' here
    Not only that, their own data images tell Parking Eye that the vehicle was parked and car park, and that the payment needs to be rectified and matched to that site. The ANPR image is a data stream in its own right and Excel must consider it when addressing this data error, and not blame a consumer
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks is it connect cashless that are the other agent in the case with parking eye?

    It seems like whatever email address I use it gets rejected by there online system, so I will use the email address you gave in the post
  • Had a letter today saying
    We can confirm that your request has been passed to our privacy team.
    If your case relates to an appeal the case will be placed on hold whilst your request is reviewed.

    Thanks For your help on this
  • Vikingfan
    Vikingfan Posts: 254 Forumite
    2 letters dated 1 day apart now

    1st one says basically that they can confirm that the machines are working properly
    my case was passed onto the appeals team.
    they then say I have right to make a complaint to ico or seek a judicial remedy...which doesn't sound right as I have not lost anything

    2nd letter writing to say my appeal was unsuccessful and they have extended the date at which I can pay at a discounted rate by 14 days
    I can appeal via popla
    or there is an ombudsman service that they won't go down that route..
    What do I do appeal via popla or wait and ignore .
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 21 October 2018 at 2:10PM
    Vikingfan wrote: »
    they then say I have right to make a complaint to ico...
    Then complain to the ICO that PE have refused to correct erroneous data.

    Vikingfan wrote: »
    What do I do appeal via popla or wait and ignore .
    Appeal to PoPLA. Do not miss your PoPLA appeal deadline.
  • Umkomaas
    Umkomaas Posts: 43,493 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Get on with your POPLA appeal. Read the NEWBIES FAQ sticky, post #3 which tells you (and provides template appeal points) how to construct a POPLA appeal.

    That £20 might now seem to have been an attractive offer, because you're now faced with a good bit of work, and of late, POPLA have been siding with the PPCs on incorrect/mistype VRM input.

    Principles sometimes don't come cheap.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • there has never been a car/bike/wagon or bus registered and on the DVLA database with more than 7 digits

    why are Parking eye using imported (made for other markets) machines that allow more than 7 digits

    we also have the 0 and O situation , one of which has never been issued by the DVLA , so why have it on the keypad
  • Vikingfan
    Vikingfan Posts: 254 Forumite
    I lost my Popla appeal , what do I do now? Final notice has been served.
  • Umkomaas
    Umkomaas Posts: 43,493 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Vikingfan wrote: »
    I lost my Popla appeal , what do I do now? Final notice has been served.

    It's not binding on you, so you don't have to pay. Beyond that it's wait to see what PE's next move is.

    If the landowner has given them approval in their contract with PE to pursue cases through the court, then expect a Letter of Claim, followed by formal Court Claim from the Northampton CCBC. They seem to have such permissions in most of their contracts.

    You'll then need to defend this in front of a Judge, who might be sympathetic as the heinous crime committed was the miskeying of your VRM.

    Go and get photos of the signage to determine what they say about the accuracy of VRM input and good close ups of the P&D ticket machine including how minute the buttons are (causing problems in reading them/fat finger syndrome issues etc) and the detailed instructions shown on the machine. These will be necessary in constructing your defence of any court case.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

    Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    The problem become so widespread that MPs agreed to enact a Bill to regulate these scammers. It has cleared Parliament and hopefully, this will become law shortly.
    You never know how far you can go until you go too far.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.6K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.