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Credit balance on TSB credit card

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Comments

  • Rach273
    Rach273 Posts: 83 Forumite
    Ninth Anniversary 10 Posts
    Please to report that within a week of the FOS appointing an adjudicator to look into this, TSB transferred the money into my bank account together with £200 in compensation and £40ish in interest.
    "It’s all about balance, do you see? Balance is the trick. Keep the balance and—” She stopped. “You’ve ridden on a seesaw? One end goes up, one end goes down. But the bit in the middle, right in the middle, that stays where it is. Upness and downness go right through it. Don’t matter how high or low the ends go, it keeps the balance.”
  • molerat
    molerat Posts: 34,856 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    From experience once the ombudsman actually gets someone on the case it is usually a one to one conversation bypassing the usual CS functions and gets sorted pretty quickly.
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