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Hotmail query
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Katykat
Posts: 1,743 Forumite


in Techie Stuff
I usually access my hotmail through the mail app on my iPad on a day to day basis. I have a number of folders set up and depending on the email, may move some of them to one of these folders. However, I have noticed that many of these folders are empty when I access them on my iPad. If I go into outlook on my computer, the emails are still in the folders, so what’s happening here? Incidentally, the same thing is happening to my husbands emails.
:smileyhea A SMILE COSTS ABSOLUTELY NOTHING
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Comments
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I cannot access my BT email spam folder on my iPad using the iOS email client but can by using other email software .
Thinks it's a quirk of the built-in oneEx forum ambassador
Long term forum member0 -
You need to set the email client to "subscribe" to all the empty folders.0
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I usually access my hotmail through the mail app on my iPad on a day to day basis. I have a number of folders set up and depending on the email, may move some of them to one of these folders. However, I have noticed that many of these folders are empty when I access them on my iPad. If I go into outlook on my computer, the emails are still in the folders, so what’s happening here? Incidentally, the same thing is happening to my husbands emails.
As mentioned above you need to check the settings of the app to enable any other additional folders to be downloaded.0 -
I’ve sorted it. I went into Settings- accounts and passwords- outlook- mail days to sync. It was set to 1 month ( my husbands was set to 1 week. I put both of them on No limit and all our emails reappeared. Thanks for replies:smileyhea A SMILE COSTS ABSOLUTELY NOTHING0
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