Disconnection

GaryMcEwan72

Gas and Electricity bills are not covered by the Consumer Credit Act. And usually suppliers, including the one that I work for do not add interest to any outstanding balances unless it's been placed with a third party collection then fees and charges are applied on what is outstanding.

PS...I don't work for British Gas but do work an energy company. This does seems like a bit of a farce and if it was me dealing with it, once I saw the entry on Land Registry showing it was sold, that would be case closed for me.

VictimOfBG

Shame, it still strikes me a seriously unethical though. There was interest added as the amounts added up to significanlty more than the bill.


You seem to work for a better company than British Gas, although that's not difficult in my opinion, lol.

GaryMcEwan72

That sounds to me all charges from the court apparent es and warrants have been added on to what the outstanding balance was. Like I say most suppliers only ask for what it's currently owed before it goes anywhere else.

Well in the next few months my company is merging with another one so it's all fun and games at the minute lol.

VictimOfBG

GaryMcEwan72 wrote: »

That sounds to me all charges from the court apparent es and warrants have been added on to what the outstanding balance was. Like I say most suppliers only ask for what it's currently owed before it goes anywhere else.

Well in the next few months my company is merging with another one so it's all fun and games at the minute lol.

No, as I say this was in the very early stages - there had been no warrant applications from them until later.


It was before I made my County Court Claim against them too.

Norman_Castle

VictimOfBG wrote: »

The empty shop unit plays no part because the bill should be the same. The issue are all the things I have already mentioned in this dispute that started with British Gas refusing to stop charging me for a property that I sold in 2010, and then treating me like they have done since.



If anyone has any helpful or constructive suggestions as to how to deal with this then fire away. If you're posting to try and defend British Gas and are guessing or inventing issues to do so please don't bother its bad enough having to deal the likes of British Gas elsewhere.

When the commercial part of the property was sold the supplies should have been separated, why weren't they? As you are still using the supply connected to the commercial property that is how they will charge you.
Ask for separate meters for the residential part of the property then let them cut off the commercial supply.

GaryMcEwan72

If a new electric supply is to be created then a new MPAN is needed from the DNO before anything can be done. And depending on the DNO it can be quite a long drawn out process.

Norman_Castle

GaryMcEwan72 wrote: »

If a new electric supply is to be created then a new MPAN is needed from the DNO before anything can be done. And depending on the DNO it can be quite a long drawn out process.

The property was sold in 2010. It doesn't take 8 years.

VictimOfBG

Norman_Castle wrote: »

When the commercial part of the property was sold the supplies should have been separated, why weren't they? As you are still using the supply connected to the commercial property that is how they will charge you.
Ask for separate meters for the residential part of the property then let them cut off the commercial supply.

I think you've got the wrong end of the stick.


I sold a separate whole property in a different town to the local Council. They are still chasing me for that 'debt'. That started all th other issues and problems I've had with British Gas.


I need the best means of defending my home not some hope that this horrible organisation is going to suddenly start being reasonable. I even asked if I could have a payment plan. Didn't even mention the numbers, they turned that down and instead demanded I pay the best part of £12k within 7 days. I haven't been working due to depression, have very little income at the moment (I'm not even getting benefits).


That said when I volunteered a payment plan years ago before any court attendances, on the condition that they look into my issues, they abused it by not looking into the issues, trying to claim undeclared interest, and tried to take the whole amount in one go via a direct debit. You can imagine how I feel about this company and its employees.



Unless I can get the Police to get rid of them again this week they're going to make my home unfit to live in.



British Gas appear to me to be the most unreasonable, deceptive, organisation that uses the threat of disconnection to avoid having to resolve issues in a reasonable way. I really would not reccommend using them, EVER.

dogshome

Wow! What a pickle.


For some unknown reason BG were not advised of the sale of property No1
( Were they given meter readings on departure? )

Quite *reasonably BG consider a Ltd Co to be a single entity no matter how many premises they have, and a debt on one location is still the responsibility of the company operating from a different site.
* Ltd Co's go belly up all the time and by the time the Taxman & Banks have taken their due, there's often nothing left for Energy suppliers - BG have acted as they have as they see it as a high risk situation

I'm sorry to say the only that the only person who can the the OP, is himself

The problem is way over 6 years old, so heaven only knows how Statute of Limitations comes into play, but the best start point is Land Registry who's documents will cover the period and are cheap to access.


Next will be the Council who purchased the property, they will still have documents and more importantly the Utility bills, but I suspect will require careful handling with a "Can you please help me" approach

VictimOfBG

dogshome wrote: »

Wow! What a pickle.


For some unknown reason BG were not advised of the sale of property No1
( Were they given meter readings on departure? )

Quite *reasonably BG consider a Ltd Co to be a single entity no matter how many premises they have, and a debt on one location is still the responsibility of the company operating from a different site.
* Ltd Co's go belly up all the time and by the time the Taxman & Banks have taken their due, there's often nothing left for Energy suppliers - BG have acted as they have as they see it as a high risk situation

I'm sorry to say the only that the only person who can the the OP, is himself

The problem is way over 6 years old, so heaven only knows how Statute of Limitations comes into play, but the best start point is Land Registry who's documents will cover the period and are cheap to access.


Next will be the Council who purchased the property, they will still have documents and more importantly the Utility bills, but I suspect will require careful handling with a "Can you please help me" approach

British Gas have had nearly nine years to look at the evidence and resolve the situation amicably. I am very angry about the way I have been dealt with by British Gas and its employees.


Unfortunately I think British Gas will be looking to disconnect me to make all their estimates official 'debt' and push charges on to me for the pleasure of being treated this way and then disconnected.

I've already invited them to speak to the Council, mentioned this in my submissions when I issued a claim against them. They have had the cheap title docs from the Land Registry as well as the official court copies in the past. Still not interested and since then things have snowballed.

Looks like it will be my last stand this week and I'm going to have to rely upon the Police attending and being as knowledgable as the officers that attended previously. So hopefully British Gas will get told to leave AGAIN.

I definitely will never use British Gas again (if I can ever get away from them, something they have prevented so far) and I seriously suggest people do not use them either.