New Generation Parking Management Notice

NewGenerationParkingSuck

Hi all,
I've had a read through the Newbies guide and seen several other posts by this company but they aren't the same as mine.

I have a permanent visitor pass I have to display at my complex, the day I moved in I didn't have the permit yet, but was blissfully unaware I'd had a PCN sent to my parents address which I hadn't opened until a month later, by now the payment due is of £100. The notice has all my details on it, so they've obviously gone to the DVLA for those.
They had not stuck a notice to my car, so I had no idea... however I have seen cars since with the yellow notices on their cars.

I foolishly appealed the notice on their awful website, and over 3 weeks later still haven't had a acknowledgement they've received anything, or any indication it was even sent successfully.

The kicker, is that I've had ANOTHER ticket which was also opened a month after it was sent, god knows when I forgot to put my permit up, so these absolute criminals are now asking for £200.

What should I do?

Umkomaas

Please read the NEWBIES FAQ sticky, post #1 to get a full understanding of what you're dealing with. It gives you the advice you need to be able to deal with these tickets. New Generation are IPC operators, so read the sticky in that context.

I'm afraid you're in for the long haul to get rid of this - it might take a county court Judge to adjudicate.

At a local level, get your MP and AM involved. Kick up shiite.

Coupon-mad

New Generation Parking Management

https://forums.moneysavingexpert.com/discussion/comment/74202101#Comment_74202101

I foolishly appealed the notice on their awful website, and over 3 weeks later still haven't had a acknowledgement they've received anything, or any indication it was even sent successfully.

So what? No appeal to an IPC firm is accepted, so you know it hasn't worked.

See the above link and info.

Same advice as there, nothing to worry about. Come back if they try a claim, if your Managing Agents (NOT letting agent) cannot cancel these. The MA can.

And you need to update the V5 with the DVLA, you are risking a real fine by having the car registered to an old address.

Haven999

Same also. Appealed online to NGP about 5 weeks ago but not heard anything. Logging onto website just says ' Appeal Pending'. Guess not much can be done until this changes.

NewGenerationParkingSuck

Hi all, thank you for the initial responses.

Tonight I am going to create a formal email and attach all the people associated with the management of Victoria Wharf that I can, in hope to rid these predatory scammers, which had happened before.

I have now received two of the following letters, and preceding "debt recovery" letters.

https /i.imgur.com/VXX7I93.png

Does anybody have advice what the next step is, and what I can do?
Thanks all

The_Deep

Why do you neede a permit? What does your lease/AST say about perking, (precise wording please). Are you a leaseholder or a tenant?

Have you read these?

http://parking-prankster.blogspot.com/2016/11/residential-parking.html

http://www.consumeractiongroup.co.uk/forum/showthread.php?377246-UKPC-liable-for-trespass-**SUCCESS**

If you were the driver tell them so.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed in the house as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week, hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an
M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

beamerguy

NewGenerationParkingSuck wrote: »

Hi all, thank you for the initial responses.

Tonight I am going to create a formal email and attach all the people associated with the management of Victoria Wharf that I can, in hope to rid these predatory scammers, which had happened before.

I have now received two of the following letters, and preceding "debt recovery" letters.

https /i.imgur.com/VXX7I93.png

Does anybody have advice what the next step is, and what I can do?
Thanks all

https://i.imgur.com/VXX7I93.png

HA .. DCBL acting as silly debt collectors again.

Unless it's been to court, you lost, you did not pay then maybe


THE CLUE.
"We have now recommended to our client"
This tells you they are powerless

Debt Collectors ... What they don't want you to know
https://forums.moneysavingexpert.com/discussion/5859454/debt-collectors-drp-zzps-what-they-dont-want-you-to-know&highlight=debt+collectors+drp

Probably the TV soap opera "Can't pay we'll take it away" which
they star in ...... has really gone to their heads

Umkomaas

https://i.imgur.com/VXX7I93.png

Does anybody have advice what the next step is, and what I can do?

Debt collector letter - ignore.

What's happened since you first posted two months ago in August?

Rattle the cages you intend via your proposed email.

NewGenerationParkingSuck

The_Deep wrote: »

Why do you neede a permit? What does your lease/AST say about perking, (precise wording please). Are you a leaseholder or a tenant?...

The permanent visitor permit is something provided by the parking company, NGPM, and everything managed through them.
Search for new management parking management signs (I can't post links)
I am a tenant and unfortunately I don't think my lease mentioned anything about parking, but I will check this later when I get home.
I have read several posts from parking-prankster and used them in my complaint to the landowner and MP email which I'm in the process of writing.
Because of all the conflicting info, I appealed ticket 1 with my details, but not 2 or 3.
I am willing to go to court, I know these forums will provide me with everything I need.
Thank you for your quick response, I really appreciate it.

NewGenerationParkingSuck

beamerguy wrote: »

HA .. DCBL acting as silly debt collectors again.

Unless it's been to court, you lost, you did not pay then maybe


THE CLUE.
"We have now recommended to our client"
This tells you they are powerless

Debt Collectors ... What they don't want you to know

Probably the TV soap opera "Can't pay we'll take it away" which
they star in ...... has really gone to their heads

Ironically on their previous "scary" letter they sent had the "Can't pay we'll take it away" logo on it, so I think you're absolutely right :rotfl:

Thanks for breaking letter down to terms I can understand.

NewGenerationParkingSuck

Umkomaas wrote: »

Debt collector letter - ignore.

What's happened since you first posted two months ago in August?

Rattle the cages you intend via your proposed email.

I got more "scary" letters, and another ticket.
If I'm honest I foolishly put it on the back burner, but today has refueled it, they are criminals plain and simple.