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TUI Holidays

I tried to book a holiday for 6 adults and 3 children on TUI's website two days ago. When I got to the final stage,(paying) the price had gone up by £800! The customer service assistant said " It sometimes happens like that" Going back to the website with the same parameters gave the same original quote. Is this not governed by the Trade's descriptions act? I wonder how many children have been upset by the holiday being suddenly put beyond their parents holiday budget?


Regards, T.Chambers.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Not that many, I wouldn't have thought.

    This seems to be a rare incident and most parents would look for a cheaper holiday if needed.
  • heatherw_01
    heatherw_01 Posts: 6,803 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    This forum is just for posting holiday bargains. Moving to correct forum


    Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    [QUOTE=Tim_Chambers;74720581_I_wonder_how_many_children_have_been_upset_by_the_holiday_being_suddenly_put_beyond_their_parents_holiday_budget?_[/quote]


    [/QUOTE]

    Unless people have their children gathered around a computer while the parents are booking, I'd think not many.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • Westin
    Westin Posts: 6,377 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I tried to book a holiday for 6 adults and 3 children on TUI's website two days ago. When I got to the final stage,(paying) the price had gone up by £800! .

    I guess it can happen but I think it would be rare.

    TUI have quite a good website and if you have typed in the actual hotel name (rather than a search of a destination) it will bring up a calendar showing the prices of other departure dates. There can be quite a variation on price and you can make savings by just going a few days earlier or later.
  • Would you be OK with listing details here - so we can try a dummy booking to see what price pops up ?

    Presumably it's a package with transfers included ?

    Don't need names of course - just airport, date, name of hotel or accommodation with board basis, based on 6 adults +3 children.

    How are the room allocations required in respect of kids with parents ?

    Are the kids on free child places deal ?
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