Multiple ASDA PE PCNs

LemonYellow

Hi all,


This is a great resource and one that I only wish I had found sooner! As do many it seems, I was under the impression that ignoring all PCNs is still the best approach (I have done so successfully in the past). However, after reading the newbies section, it's apparent that this is no longer the case.


I have received four PCNs from Parking Eye over the past two months, as a result of overstaying in an ASDA car park. My overstay amounts range from around 30 minutes to 1 hour and 45 minutes. As previously stated, I thought best to ignore the PCNs and failed to appeal. They have all now passed their 28 day appeal deadline. As such, the charges have been increased to the full amount of £70 for each.



I am fairly confident that I have receipts of purchase from ASDA for all notices. Given that I work nearby, I shop at ASDA almost every day and keep all receipts for business purposes. Given my regular custom and loyalty to the store, I intend to write a strongly worded letter (with receipts from the days of the PCNs and the many others from the two month period) to the store manager to try and get the charges revoked.



I am wondering if anyone has any advice for me at this stage. Is it still worth appealing to Parking Eye?


Thanks in advance for your help.

System

How many days between parking the first time and the fourth. How many days between the date of the first time you parked and the first letter.

Typically with multiple tickets, especially with PE, people are unaware of the introduction of the cameras and their first letter/NTK. After the first letter comes in, they stop.

So the defence can be that PE had not given sufficient notice for drivers to be aware of the new rules - but it depends on the dates.

Umkomaas

Go to Asda, and see the manager (not Customer Service), take as much evidence of regular patronage and try to get him/her to get these cancelled. Might be a tough ask with four tickets. Regular 'abusers' of a free parking facility are the prime reason store managers get frustrated and PPCs get work!

Do all (any) of the first notifications (not reminders) from PE contain a warning on the reverse side about the Protection of Freedoms Act 2012, using the words 'If after 29 days .....'

As this is PE, prepare for a possible court case.

LemonYellow

Thanks for getting back to me so quickly. A total of 41 days between the first and the fourth. 5 days between the first time I parked and the first letter.


Sounds like that defence isn't gonna hold up...

LemonYellow

Umkomaas wrote: »

Go to Asda, and see the manager (not Customer Service), take as much evidence of regular patronage and try to get him/her to get these cancelled. Might be a tough ask with four tickets. Regular 'abusers' of a free parking facility are the prime reason store managers get frustrated and PPCs get work!

Do all (any) of the first notifications (not reminders) from PE contain a warning on the reverse side about the Protection of Freedoms Act 2012, using the words 'If after 29 days .....'

As this is PE, prepare for a possible court case.

Yes they do...

Coupon-mad

OK but Asda can cancel them all. The NEWBIES thread tells you to do that before appeal.

NeilCr

Maybe it's me (and the wine!)

But how do you manage to overstay for so long, regularly, at a supermarket. And by quite a reasonable amount of time. ( You work nearby!)

I don't wish to be rude but it is this type of (multiple) abuse that leads to the introduction of PPCs. I take IamEmanresu's point (if it is applicable) - if I was Asda I'd be much more sympathetic to an approach from a customer after the first incident - not two months and four infractions later

ETA

I posted this while Umkomaas was posting. I agree with their comments

LemonYellow

Coupon-mad wrote: »

OK but Asda can cancel them all. The NEWBIES thread tells you to do that before appeal.

Thanks Coupon-mad. Seems like this is the best approach now. Especially as the appeal deadlines have now passed.



I'll go and speak to the manager personally and ask them to put something in writing.

Coupon-mad

Given that I work nearby, I shop at ASDA almost every day and keep all receipts for business purposes.

Maybe some are two visits in one day - a heinous 'crime'!

Regardless of the 4 PCNs tally, Asda should leap to cancel these, but not the first person on the CS desk...the STORE MANAGER.

NeilCr

Coupon-mad wrote: »

Maybe some are two visits in one day - a heinous 'crime'!

Regardless of the 4 PCNs tally, Asda should leap to cancel these, but not the first person on the CS desk...the STORE MANAGER.

Or maybe not two visits in a day!

Seriously, if I was Asda I'd find it harder to cancel the tickets of someone who is a "multiple" offender.

It's these type of cases where, although I am with you guys generally on PPCs, I find it harder to have sympathy with the "perp"

Redx

in my personal experience, the manager (and customer service desk) of my local store was useless in trying to sort out the issues I had, plus the store said head office had implemented the new PE parking scheme and they had no input or powers

so I complained direct to asda head office in leeds by complaining on their website and raising a "trouble ticket" , after a lot of toing and froing the people at head office resolved my complaints and my VRM was placed on a "whitelist" for all asda stores

(I doubt the OP can get this concession)

so in my experience, head office can sort it out , eventually, although I am doubtful they will do so given the length of time elapsed and the sheer number of tickets for the exact same issues

like NeilCr , I am skeptical as to the motives here behind these parking events , but I wont speculate on how or why these are happening but have my own ideas on them which are not based around somebody "shopping" near their "palce of work" for several hours (hint)

I do know that is the reason for my local asda (in the town centre) having this 2 hour rule, so to deter all day parking from workers of nearby shops and offices



ps:- all of my local stores are monitored by PE with a 2 hours maximum stay