Help! What are my rights with Vodafone and this issue...

mobilejunkie

moneysaver1111 wrote: »

If they end up breaking the contract for me then Im still left without a phone so I think they should honour what they originally told me otherwise they are losing a loyal customer.

Apart from the WRT I think that would bother you far more them them!

moneysaver1111

mobilejunkie wrote: »

Apart from the WRT I think that would bother you far more them them!

What does WRT stand for?

Jon_01

moneysaver1111 wrote: »

What does WRT stand for?

Read post #3, MJ explained there where to get help.

pmduk

moneysaver1111 wrote: »

I think they should honour what they originally told me otherwise they are losing a loyal customer.

Sadly, there's no such thing as loyalty either way any more. Sites such as this have put paid to that, urging people to switch at the drop of a hat.

Vodafone

Hi moneysaver111,

I appreciate the concerns you've raised.

So we can access your account to see what's happened, please email us via the form here.

To access the form you'll just need to enter the code EFT195.

As well as stating your query in the question box, please also quote "MSE Forum".

Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check it's been received.

Kind regards,

Lee

Vodafone Social Media