appeal rejected by eurocarparks heathrow north

rudey

hi i used the template letteron the newbies board and this is the reply i got :


Thank you for your letter of appeal. The details of the Parking Charge Notice are as follows:
Parking Charge Notice Number: XXXXXXXXX Date of Issue: 20/07/2018
Vehicle Registration Mark: XXXXXX Time of Issue: 09:00:55
Car Park: Euro Garages - Heathrow North
Breach of Terms and Conditions: Your vehicle was parked longer than the maximum period allowed
Having carefully considered the evidence provided by you we have decided to reject your appeal for the following reasons:
• On entry to private land it is the responsibility of the driver to check for signage and ensure that your vehicle has not breached the terms and conditions on site.
• Euro Garages - Heathrow North is operated by Automatic Number Plate Recognition (ANPR) – cameras capture an image of vehicles entering and leaving the site and calculate their length of stay. Your vehicle exceeded the maximum stay of 45 minutes, therefore the notice was issued correctly and the charge remains payable.
• Your vehicle entered at 07:58 and exited at 09:00, a total stay of 1 hours and 2 minutes.
• The site is private property and contract law applies. Euro Car Parks (ECP) offer our client a space management service.
• On entry to private land it is the responsibility of the driver to check for signage and ensure that your vehicle has been correctly parked. Any vehicles found not adhering to the signage will be issued with a parking charge notice (PCN).
• The Protection of Freedoms Act (POFA) does not alter the principle of driver liability. What it does do, is to allow proceedings against the registered keeper for unpaid parking charges when the landowner or their agent, the parking operator does not know who the driver was at the time.
• The creditor/operator must follow the procedures set out in POFA Schedule 4 to achieve the benefits of keeper liability.
• Please be advised that there are a number of signs around the car park indicating the restrictions of the site and it is the responsibility of the driver to read them when parking.
• Euro Car Parks is a member of the BPA which is an Accredited Trade Association with the DVLA and has an approved Code of Practice.
• Please be advised that there are a number of signs around the car park indicating the restrictions of the site directly complying with the BP.
• Please be advised that we strictly adhere to the BPA Code of Practice – where as a company we have to have all necessary documents in place. Therefore if you decide to process our rejection through POPLA certain extracts of these documents will be made available.
C1 MB
ARC/PS/v.001
• Prompt payment is now advisable.
Please make payment of the discounted amount of £50.00 by visiting our website at eurocarparks or use the automated telephone service 0203 553 4559. Alternatively make your cheque payable to Euro Car Parks Limited (to include a £2.50 handling charge for cheque processing) and post to Euro Car Parks Ltd, 30 Dorset Square, London, NW1 6QJ, quoting the PCN number on the reverse of the cheque.This amount is now due and the charge will be held for 14 days to allow time to make the payment. If payment is not received by this time the charge will increase to £90.00 and this may also result in the notice being passed to a third party with further charges applicable.
You have now reached the end of our internal appeals procedure.
You can make an appeal to The Independent Appeals Service (POPLA) within 28 days online at popla with the following reference number xxxxxxxx. Alternatively, if you wish to appeal to the Independent Appeals Service by post a copy of the appeal application can be sent at your request. Please be advised that if you opt for independent arbitration of your case the ability to pay the parking charge at the reduced rate will be at an end. If you opt to pay the parking charge notice you will be unable to appeal to POPLA. If you choose to do nothing, we will seek to recover the monies owed to us via debt recovery procedures and may proceed with Court action against you.
By law we are also required to inform you that Ombudsman Services ombusmnan services.org/) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative dispute resolution service. As such should you wish to appeal then you must do so to POPLA, as explained above.
Yours sincerely
PCN Coordinator Parking Charge Notice Department


What can i do next ... just pay ?

KeithP

rudey wrote: »

What can i do next ... just pay ?

That's certainly one option.


Another option is to submit a PoPLA appeal with the objective of paying nothing.

Have a read of the third post in the NEWBIES FAQ sticky thread to find out exactly how to go about submitting a PoPLA appeal.

rudey

does anyone have a pre made appeal letter template ? specially if anyone has won the appeal ?

thank you for looking

Quentin

You already used the template letter appeal.


It's objective was to get you the popla code you now have


As you haave already been advised in #2 above, Now read up on POPLA appeals in the newbies faq thread #3


Construct yours and post it here for comment before you send it

Coupon-mad

LOL, why not simply search the forum for Euro POPLA grace period ANPR and copy & adapt one?