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HX Car Park Gladstones

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Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I rest mine too. Good luck.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you are going to look a right numpty in court when you talk about CCTV and they say they do not use CCTV , they use ANPR real time monitoring instead

    its not our fault that you do not know the difference between the two

    frankly , I am sick of arguing with you so will bow out

    I have no doubt that their reply to your SAR for CCTV footage will be met with a "we do not have any CCTV footage at all so cannot supply it" answer


    I REST MY CASE TOO
  • isg
    isg Posts: 9 Forumite
    Statistics and Reporting
    We monitor your car parks in real-time, and help you to better understand your customers behavior with in-depth analysis by supplying you with bespoke reports.

    I Rest My Case !!!
  • isg
    isg Posts: 9 Forumite
    "We monitor your car parks in real-time,"
    well at least I should thank you for digging this statement up from their own website I'm sure this will help so thanks

    I accept I will probably be laughed out of court and have to pay a couple of hundred pounds for absolutely no reason but I have to at least register my voice against these low life crooks you live and learn and i am learning still !

    I do suggest you guys open up a little and try to take other peoples views onboard without being so obnoxious
  • System
    System Posts: 178,373 Community Admin
    10,000 Posts Photogenic Name Dropper
    I do suggest you guys open up a little and try to take other peoples views onboard without being so obnoxious

    You have a point but what you need to do is the following

    1. Understand the court process. This means in the next 4 weeks you have to acknowledge the claim and send in a defence

    2. If you do not acknowledge (which takes 2 minutes to do) you get a default CCJ. Acknowledging within 19 days of the date on the claim form gives you an additional 14 days.

    3. If you do not defend within 33 days of the date you get a default CCJ

    4. There are templates to use which will give you a guide to what is said in an initial defence. You should concentrate on the fact it was dark and no reasonable person could have seen the signs.

    5. Once you have done all of the above, you send a Subject Access Request to HX who will supply copies of the paperwork they claim to have sent, photos of the car and pics of the signs. Ask for any CCTV images too pointing out that they claim to monitor car parks in real time. You will get these within 30 days but too late to include in a defence.

    6. When the next paperwork arrives, come back for advice. The court process is used by HX to grind people down as there are 4 - 6 stages that need to be dealt with. It will be unfamiliar to you - but not to us.

    For the others .....HX do use CCTV as do a number of other PPCs, especially Comprehensive Management Services. Have a look for the HX installation at the Shell garage at Satterthwaite(?) to see. How they get the images is immaterial to the DVLA as all they want is confirmation of the car plus VRM in a time stamped image

    For isg. The use of CCTV by HX gives you an advanage as the images are rarely good enough to show the signs so you can challenge whether the copies they include in their court park are the real ones - as often they are not. You challenge whether the wording could be seen. Their poor evidence (using CCTV) kills most of their claims - but they are not interested in winning as most people fold when seeing these grainy images that are not of evidential quality.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    OP - what youve done is !!!! off a few regulars in only 9 posts. Its fairly impressive.

    Hopefully youve read post 2 of the newbies. Once youve done so, feel free to show us your defence.

    If you are giving up already, and are determined to go your own way - instead of the way that works more often that it doesn t- well, thats your choice. Its not our fault you havea ticket, nor our fault you have a court claim.
  • Coupon-mad
    Coupon-mad Posts: 155,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    For the others .....HX do use CCTV as do a number of other PPCs, especially Comprehensive Management Services. Have a look for the HX installation at the Shell garage at Satterthwaite(?) to see. How they get the images is immaterial to the DVLA as all they want is confirmation of the car plus VRM in a time stamped image
    IamEmanresu, I am constantly amazed by your knowledge of locations and facts about sites and PPCs, and everything else you do to fight this fight behind the scenes.
    For isg. The use of CCTV by HX gives you an advanage as the images are rarely good enough to show the signs so you can challenge whether the copies they include in their court park are the real ones - as often they are not. You challenge whether the wording could be seen. Their poor evidence (using CCTV) kills most of their claims - but they are not interested in winning as most people fold when seeing these grainy images that are not of evidential quality.

    The OP needs to work on their defence; despite pi55ing off half the forum (I was away) they have here, the info and examples they need to defend it properly.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Umkomaas
    Umkomaas Posts: 43,759 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    despite pi55ing off half the forum (I was away)
    Had you not been away, would that have been more, or less than half the forum C-m? :) :rotfl:
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Coupon-mad
    Coupon-mad Posts: 155,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Haha, I never meant it like that! :o
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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