Sky TV - cancel and open new account as different householder 22 August 2018 at 6:36AM in TV MoneySaving 9 replies 7.4K views

[Deleted User]

[FONT=&quot]Hi all,[/FONT]

[FONT=&quot]Apologies if there is an up to date thread about this already on the forum, but I cannot seem to find any recent discussion on this subject (if I've missed it then I'm sure that one you kind folk will not hesitate to point it out to me ).[/FONT]

[FONT=&quot]We've had Sky under my partners name for over a decade now. Looking at the current deal for "new customers", we can get the new Sky Q for £10 a month less than we are paying now.[/FONT]

[FONT=&quot]I have never had a Sky account in my name. Would that make me a new customer? Does anyone have a definitive answer as to whether it is possible for my partner to cancel our current subscription (now out of contract) and for me to open a new account in my name? Only the only similarity would be the address.[/FONT]

[FONT=&quot]Thanks in advance.[/FONT]

iniltous

Although I've never done that myself (so cannot say for definite ) , I don't see why not, if the name is different , and payment is from a different bank account , then as far as they know a new person has moved in and wants to get Sky and is entitled to the new customer inducements.
TBH , I doubt they would be bothered even if you told them truth, chances are , whoever signs you up ( if cannot do it on line yourself) will get some sort of 'new customer' bonus, especially if you use those kiosks you see in shopping centres etc, just be prepared for the endless attempts to stop your partner from leaving , when they call Sky to quit, it may turn out that the retention offer to your partner may be as good as the new customer deal.

jpwjpw

I've always got better offers by haggling rather than signing up as a new customer. If you cancel, they'll give you offers to stay anyway, so you probably won't have to jump through the hoops of what you are suggesting.

Brambleberry

We've just gone through exactly this process, DP was not able to haggle or manage the account easily and we needed a new box and dish anyway, (old kit was 11 years old) so it was easier to close his account and for me to set up a new one.
All new kit and the monthly payment will be £20 instead of £33.50.

It was easy enough to do and when the inevitable retentions team calls arrived I had primed DP to expect them and he passed them on to me. I was completely honest with them about our particular decisions and they were totally helpful.

[Deleted User]

Excellent, thanks so much for your advice guys and/or gals! Wish me luck!

kkgree1

This is really helpful as we want to do exactly the same when my husbands's contract is up at the end of January!

Gurj247

Have done this in the past for our TV service, as said make sure the name on the new account is different and money is paid via a different account.

campbell19925

My girlfriends sister got married and signed up to a new contract in her married name!

So yeah I think its easy to do, maybe a loophole in the system :P

Bunnyhop

Brambleberry wrote: »

We've just gone through exactly this process, DP was not able to haggle or manage the account easily and we needed a new box and dish anyway, (old kit was 11 years old) so it was easier to close his account and for me to set up a new one.
All new kit and the monthly payment will be £20 instead of £33.50.

Have you had it installed yet? I wondered if there could be any issue when the sky engineer arrived and found a box in place or not? Considering the same thing

[Deleted User]

Bunnyhop wrote: »

I wondered if there could be any issue when the sky engineer arrived and found a box in place or not? Considering the same thing

They wouldn't care anyway but plenty of people still have old Sky boxes for Freesat from Sky.

Edit: the person you were replying to would have had a Sky HD box (at best) plus the dish, the Sky engineer will fit a new Sky Q box which requires a new LNB at least and they'd probably replace the dish as well.