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Bent iPhone 6

2

Comments

  • photome
    photome Posts: 16,689 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Off topic

    It amazes me how many teens keep their phones in their back pockets.

    It’s like...look at my phone,come and steal it.

    I have always wondered what happenes when they sit on it
  • MangyDog
    MangyDog Posts: 26 Forumite
    Second Anniversary 10 Posts
    usually flex ware fatigue damage... and or cracked screen :D Which now thanks to the stupid ID pairing of screen and finger print touch button apple introduced is a right pain in the bum to fix.

    It appears apple works harder trying to stop unauthorised repairs than it does to stop the phones actually breaking...
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    photome wrote: »
    Off topic

    It amazes me how many teens keep their phones in their back pockets.

    It’s like...look at my phone,come and steal it.

    I have always wondered what happenes when they sit on it


    Lol, there's just a small part of the top of the phone showing, either it will get nicked or they will forget its there and sit on it and bam there goes a £600 phone and another £600 to replace it.
  • abba1772
    abba1772 Posts: 7,746 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Car Insurance Carver!
    MangyDog wrote: »
    You should check out Louis Rossmanns youtube channel (as a new user i cant post the link to his channel... Stupid security... Anyway Go to Youtube and search Louis Rossmann)
    Hes am unauthorised apple repair man who has lots of very good rants and reasons why you shouldnt buy apple products.... Its seriously educational...

    Hes mentioned that Apple do the back pocket bend "clause" to not replace apple phones as a matter of company policy. Even when there wasnt any physical bending.

    There has in fact been many cases where Iphones would bend under the very slight pressure of being in a front pocket when walking...

    Simply put the phones are NOT fit for purpose and there has been some consumer challenges (in america) against apple and these faults.

    You are in a tough place though. Without any legal argument and lawer backing (which all costs money) it would be very hard to convince the apple shop to replace this.

    Even though you are probably well within your consumer rights to do so.

    This sadly is not new, and apple get away with it all the time. Because people keep buying crappy apple products.

    Thanks very much for this.......it'll be the first and last iPhone this household buys
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  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    I've had several Iphones, never had one bend. Never been in my back pocket though.
  • DCFC79 wrote: »
    Lol, there's just a small part of the top of the phone showing, either it will get nicked or they will forget its there and sit on it and bam there goes a £600 phone and another £600 to replace it.
    It's funny that I've seen this after witnessing an adult and their iPhone yesterday...actually quite a large bit of the phone sticking out of the back pocket, such an easy target for theft or falling out of pocket and definite bend potential :rotfl:
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Unfortunately I see phones in kids back pockets all the time, including my own daughter. It makes perfect sense as to why it's bent as it will naturally take that shape when sat on often enough.


    It's no coincidence the Apple guy knew right away what the cause was as it will have been seen before.
  • abba1772 wrote: »
    I've read on which.co.uk that within six months of buying the product it's up to the retailer to prove the goods were of satisfactory quality rather than the consumer having to show they weren't ........can anyone clarify this please

    Sometimes but not always. It depends on exactly what the problem is.
    (14) For the purposes of subsections (3)(b) and (c) and (4), goods which do not conform to the contract at any time within the period of six months beginning with the day on which the goods were delivered to the consumer must be taken not to have conformed to it on that day.
    (15) Subsection (14) does not apply if—

    (a) it is established that the goods did conform to the contract on that day, or
    (b) its application is incompatible with the nature of the goods or with how they fail to conform to the contract.

    If for example, you purchased a TV then took it back to the retailer 4 months later because there was hole in the screen the same size as a .22 airgun pellet, the retailer wouldn't have to prove anything because of the nature of the fault.
    It may well be the same with a bent phone.
    If it was bent when sold, they could rightly argue that this would have been noticed before now, especially when putting that phone in a hard backed case.
  • hightara
    hightara Posts: 229 Forumite
    Part of the Furniture 100 Posts Photogenic
    my 13 old daughter this year, lost her samsung I let her borrow mine. Few hours later she came back. She was with her cousin and they where swinging of a tree near to a small river, my samsung was gone.
    She also did not tell me until I was updating her laptop, that her friend had put her hair tongs on top of it. Screen Burn.
    That was about 4 months ago. I refuse to buy her another smart phone, but I did buy her a Doro Phone :D

    Kids like us all do stupid stuff
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    Anything will bend if enough force is applied to it, the question is what is enough? When the iPhone 6/6 Plus came out there were reports that the 6 Plus particularily was prone to bending, e.g.: https://www.telegraph.co.uk/technology/apple/11184851/iPhone-6-owners-demand-answers-on-bendgate.html
    However that 4 years ago and not much happened, and Apple never admitted there was a problem. Why did you purchase a 4 year old model anyway? It is likely to be outdated (i.e. unable to receive updates) probably in a year or so.

    Not a public admission but recent documents have shown that Apple were aware the iPhone 6 was much more likely to bend than the iPhone 5S. https://www.extremetech.com/mobile/270055-documents-reveal-apple-was-aware-of-iphone-6-bendgate-issues-before-launch

    That being said their complaint would be with Very and even though Apple do seem to have been aware of this "issue,". sticking a thing piece of glass/aluminium in your back pocket (particularly given how tight those back pockets can be for ladies clothing) is just asking for trouble.
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