Barclays/Woolwich Mortgage PPI advice please 18 August 2018 at 9:19AM in Reclaim bank & credit card charges 19 replies 7.2K views

Spurs501

Hi Everyone, good morning.

I have been informed that I had PPI on an old Woolwich/Barclays mortgage (taken out in 2002)

I have sent back the complaint forms and I’m awaiting their decision.

Just wondered if any of you guys have had any experience claiming back PPI on a Woolwich/Barclays Mortgage?

Thanks in advance!

[Deleted User]

It'll be a low number, as MPPI mis selling cases are comparatively low.

However, it depends on your circumstances, not those of others.

Spurs501

^^^
Thanks for the heads up.

Out of interest, why are Mortgage PPI claim successes lower?

[Deleted User]

Complaints - not claims.

This is because MPPI is generally a very good idea and is part of a more thorough fact finding process.

Spurs501

^^^
Thank you.

Yes, sorry, complaint not claim.

My complaint is based on the fact that I wasn!!!8217;t aware that I could buy this policy elsewhere (at potentially a better price) and that I was told the policy was required in order to get the mortgage.

[Deleted User]

If it was a condition of the mortgage, then it wouldn't have been a mis sale.

They also don't need to tell you that you can buy it elsewhere- in the same way that Tesco's won't send you down the road to Sainsbury's to buy cheaper bananas.

Spurs501

Thanks.

I will let you know how I get on.

It doesnt sound as though I will be successful though - based on your advice?

[Deleted User]

You never know.

No one thought Donald Trump would become president.

Spurs501

Ha! Yes, good analogy!

As a general rule of thumb would you say all companies deal with PPI fairly, or are some companies better than others?

I didn!!!8217;t know if some lenders were more likely to just refuse a complaint compared to other lenders?

[Deleted User]

None will just refuse the complaint. They will all investigate them.

Spurs501

That!!!8217;s reassuring - thank you.

Looking through old threads on here it seemed as though some lenders were just paying out almost every time whilst others seemed to play hard ball?