Barclays/Woolwich Mortgage PPI advice please

Hi Everyone, good morning.

I have been informed that I had PPI on an old Woolwich/Barclays mortgage (taken out in 2002)

I have sent back the complaint forms and I’m awaiting their decision.

Just wondered if any of you guys have had any experience claiming back PPI on a Woolwich/Barclays Mortgage?

Thanks in advance!
«1

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It'll be a low number, as MPPI mis selling cases are comparatively low.

    However, it depends on your circumstances, not those of others.
  • Spurs501
    Spurs501 Posts: 67 Forumite
    ^^^
    Thanks for the heads up.

    Out of interest, why are Mortgage PPI claim successes lower?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Complaints - not claims.

    This is because MPPI is generally a very good idea and is part of a more thorough fact finding process.
  • Spurs501
    Spurs501 Posts: 67 Forumite
    ^^^
    Thank you.

    Yes, sorry, complaint not claim.

    My complaint is based on the fact that I wasn!!!8217;t aware that I could buy this policy elsewhere (at potentially a better price) and that I was told the policy was required in order to get the mortgage.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If it was a condition of the mortgage, then it wouldn't have been a mis sale.

    They also don't need to tell you that you can buy it elsewhere- in the same way that Tesco's won't send you down the road to Sainsbury's to buy cheaper bananas.
  • Spurs501
    Spurs501 Posts: 67 Forumite
    Thanks.

    I will let you know how I get on.

    It doesnt sound as though I will be successful though - based on your advice?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You never know.

    No one thought Donald Trump would become president.
  • Spurs501
    Spurs501 Posts: 67 Forumite
    Ha! Yes, good analogy!

    As a general rule of thumb would you say all companies deal with PPI fairly, or are some companies better than others?

    I didn!!!8217;t know if some lenders were more likely to just refuse a complaint compared to other lenders?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    None will just refuse the complaint. They will all investigate them.
  • Spurs501
    Spurs501 Posts: 67 Forumite
    That!!!8217;s reassuring - thank you.

    Looking through old threads on here it seemed as though some lenders were just paying out almost every time whilst others seemed to play hard ball?
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