Fraud repayment

kmb500

also Ive spoken to money advice service who said yes the bank can just take it. Then i spoke to my bank who said nothing to worry about this is all normal they won't take my money back unless I don't return the form in which case they'll assume I don't want the money. They said it's not "me" being investigated but they need my written statement so they can pursue those responsible and use it in court if they get there. Which I said is fine obviously. But if I'm not being suspected of anything that makes me even more inclined to move my money into a different bank.

18cc

Yes by all means move your money to another bank if you wish it is your money and you can do what you want with it

just as long as you know that if they do find against you then they will take the money from your account causing you to go into overdraft probably unauthorised overdraft and you will rack up interest and penalties at quite a considerable rate and will probably just have to move it back again to pay it off

JuicyJesus

kmb500 wrote: »

also Ive spoken to money advice service who said yes the bank can just take it. Then i spoke to my bank who said nothing to worry about this is all normal they won't take my money back unless I don't return the form in which case they'll assume I don't want the money.

Dubious as to whether they should say that. It sounds like something I'd read in the first part of a FOS decision, followed by "On 34th Velmbember the refund was reversed from Mr Q's account..."

That said, if they're telling you that you're entitled to believe it and accept it.

They said it's not "me" being investigated but they need my written statement so they can pursue those responsible and use it in court if they get there. Which I said is fine obviously. But if I'm not being suspected of anything that makes me even more inclined to move my money into a different bank.

I'm not sure why that makes you want to move your money elsewhere. That doesn't seem reasonable to me. Having a signed statement that transactions you didn't make weren't made by you doesn't seem all that unreasonable a step, especially since they will need that evidence to take your money back off the merchants concerned.

On your earlier post:

And when you say "relax and tell the truth" - I will tell the truth. But what if they investigate and their 'facts' and information do not align with the truth that I've told them?

I'd be very surprised if their facts didn't coincide with yours if you're telling the truth. They will be upfront with you on why they're taking back your refund if they're doing it.

As for the resaleable goods bit>..? Not sure what you mean. But when I googled the name of the company the payments were taken under, it appears to be a building machinery seller. Bit strange.

Typically fraudsters like to buy goods that are small, portable and can be sold quickly for profit - things like phones, tablets, computers etc. Building machinery is a bit odd, I'll admit, but plausible - also odd enough to make it stand out. Very few people on nights out decide to buy diggers and then forget about it, no matter how drunk they are.

All I can keep saying is - sign the form, don't move your money elsewhere because that will look dodge and don't panic.

soulsaver

Did they ask for the local police crime number?

kmb500

JuicyJesus wrote: »

Dubious as to whether they should say that. It sounds like something I'd read in the first part of a FOS decision, followed by "On 34th Velmbember the refund was reversed from Mr Q's account..."

That said, if they're telling you that you're entitled to believe it and accept it.

I'm not sure why that makes you want to move your money elsewhere. That doesn't seem reasonable to me. Having a signed statement that transactions you didn't make weren't made by you doesn't seem all that unreasonable a step, especially since they will need that evidence to take your money back off the merchants concerned.

On your earlier post:

I'd be very surprised if their facts didn't coincide with yours if you're telling the truth. They will be upfront with you on why they're taking back your refund if they're doing it.

Typically fraudsters like to buy goods that are small, portable and can be sold quickly for profit - things like phones, tablets, computers etc. Building machinery is a bit odd, I'll admit, but plausible - also odd enough to make it stand out. Very few people on nights out decide to buy diggers and then forget about it, no matter how drunk they are.

All I can keep saying is - sign the form, don't move your money elsewhere because that will look dodge and don't panic.

Thanks mate that is reassuring. The only reason i am thinking move my money is IF there is a chance the bank can take it back, I have £0 (well actually less than £0 as I've spent money since then)

soulsaver wrote: »

Did they ask for the local police crime number?

No. Did not report it to police didn't see any point and dont speak the language.

JuicyJesus

kmb500 wrote: »

Thanks mate that is reassuring. The only reason i am thinking move my money is IF there is a chance the bank can take it back, I have £0 (well actually less than £0 as I've spent money since then)

The thing is though if you move your money you'll be paying interest and fees on a far larger overdrawn balance in the event they do take the credit back than you would if you left it there.

No. Did not report it to police didn't see any point and dont speak the language.

Urk. I'd have at least made an attempt to personally, and you might get asked why you didn't try. I'd be prepared to make an international phone call and hope you can get someone with a basic grasp of English.

eskbanker

18cc wrote: »

Yes by all means move your money to another bank if you wish it is your money and you can do what you want with it

just as long as you know that if they do find against you then they will take the money from your account causing you to go into overdraft probably unauthorised overdraft and you will rack up interest and penalties at quite a considerable rate and will probably just have to move it back again to pay it off

Not convinced it's helpful or accurate to say "it is your money" when at this stage it's still the bank's money that they're making available to OP on a provisional but not irreversible basis (as required by regulations).

jonesMUFCforever

Message to the OP.
If he moved the money to another bank account - fine no problem BUT if the bank then decided that it was not fraud they would simply debit his account with the disputed amount leaving the account overdrawn.
The OP would still need to pay it back.

Lorian

Similar stories are posted here every now and then. What country, what type of bars?

SnowTiger

kmb500 wrote: »

sorry if wrong forum but couldn't see the right one.

I recently had my card stolen while on holiday and the thief used my PIN to charge my card until it ran out of money. I called my bank as soon as I realised and they started an investigation, a few days later they gave me a full refund. They've now sent me a fraud form that I need to complete and I noticed a bit that says if they don't believe me they can take all the money back?

That's standard.

I had an unauthorised transaction on my Nationwide bank statement a few years ago. I disputed it, Nationwide refunded the money and sent me a similar form to complete.

A while later the transaction was refunded by the company it was paid to.

I then received a letter from Nationwide saying that as the company had refunded me directly, Nationwide would take back the payment they made to me. They gave me one month's notice.