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Self-combusting BMW!!

brummie_boy · 2018-08-16 18:23:30

So... At the end of June, my BMW 420d (2.5 years old and still under warranty) decided to lose all power whilst driving down the motorway. 60 seconds later car was in flames on the hard shoulder, where it remained until fire destroyed the car and all of my possessions. BMW service was awful - poor communication, no…

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System Posts: 178,365 Community Admin

19 August 2018 at 2:14PM

brummie_boy wrote: »

What is appropriate in these circumstances? If a watch broke under warranty - I would expect a new watch....am I being unreasonable in saying that i expect them to give me a new 420d for the settlement value that my insurers give me?

You are only entitled to be put back in the position you were in so if you had a 2 year old 420d that's what you're entitled to. They may go beyond that but they don't have to.

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