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Default applied by Lowell but agreement in place

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Hi all new poster. In checking my file I am very surprised to see a default applied by Lowell even though no agreement has been broken. No details of a default has been received. Could someone give me some advice in next steps?
Thanks in advance!

Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    andytayls wrote: »
    Hi all new poster. In checking my file I am very surprised to see a default applied by Lowell even though no agreement has been broken. No details of a default has been received. Could someone give me some advice in next steps?
    Thanks in advance!

    Do you know whatit could be linked too ?

    Maybe contact Lowell amd ask if your not sure ?

    It could be an error eg someone of the same name but speak to Lowell.
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    Surly the original debt defaulted and was then sold to Lowell for a few pennies in the £ and they now try to make a profit on it.
  • PixelPound
    PixelPound Posts: 3,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The original creditor would have placed the account in default, even if they did not report it to CRA's. The Debt Purchaser will register the default after they are assigned the debts. Normal practice.
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi andytayls and welcome to the forum


    Given that this debt has been passed to Lowell it means you almost certainly must have defaulted on the agreement with the original creditor, otherwise they would not have passed the debt on. As nic_c says, the original creditor may not have registered a default on your credit file, although generally they do.


    When a debt collection agency (DCA) takes over the debt they are entitled to register the debt under their own details on your credit file. This includes adding a default. It should be added on the same date the original creditor used.


    If the original creditor never registered a default you can still argue that the DCA should add the default from a reasonable date. That's usually once you were in 3 to 6 months of arrears, depending on the type of debt it was.


    Best wishes


    Susie
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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