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End of Tenancy - £1800 bill.. please provide advice?

135

Comments

  • Is there a reason why you're still communicating rather than submitting your claim to the deposit scheme?
  • mr120
    mr120 Posts: 11 Forumite
    He still hasn't finalised his bill, so can't dispute it yet :S. As soon as he does we will, or am I missing something can I just go and say his estimates via email so far are not agreeable and start the dispute?

    Thanks
  • mr120 wrote: »
    He still hasn't finalised his bill, so can't dispute it yet :S. As soon as he does we will, or am I missing something can I just go and say his estimates via email so far are not agreeable and start the dispute?

    Thanks

    You can just go to the scheme first and claim your full deposit back.

    Stop fannying about you're never going to get anywhere dealing with this joker direct.
  • diggingdude
    diggingdude Posts: 2,501 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Remember to make and shame this chancer on relevant social media when you win your claim
    An answer isn't spam just because you don't like it......
  • franklee
    franklee Posts: 3,867 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I would use the information and arguments from these links to dispute his figures with the landlord initially then raised as a dispute with the scheme the deposit is protected in.

    http://www.propertymark.co.uk/advice-and-guides/landlords/fair-wear-and-tear.aspx

    https://www.tenancydepositscheme.com/resources/files/Product%20Lifespans%20Guide_DIGITAL.PDF

    https://www.mydeposits.co.uk/wp-content/uploads/A-Guide-to-Deposits-Disputes-and-Damages.pdf

    If your deposit isn't in one of the above two schemes then also look at the guides of the one it's in. The guides will all be similar but it may have more impact if you quote the scheme he has used as that's how the arbiters will see things. The guides should be on their website.
  • mr120
    mr120 Posts: 11 Forumite
    So it has finally gone to arbitration.
    Email received from deposit scheme implies I must provide evidence of everything otherwise LL will take full deposit?

    I have digital checkout and tenancy agreements, but only a printed check in, do I send these as is? TBH I was under the impression it is the LL job to provide all the evidence.

    In order to decide how the money should be distributed between you and your landlord or letting agent, the adjudicator assessing your case will need to review the evidence relating to the claim. Please send us your evidence by email to disputes@depositprotection.com or by post to The DPS, The Pavilions, Bridgwater Road, Bristol, BS99 6AA.

    We must either receive evidence or written confirmation that you have no evidence to submit by 14/09/2018. If we do not receive this information, the disputed amount will automatically be paid to the landlord or letting agent in accordance with our Terms and Conditions.

    You can find out more about dispute resolution here.

    To help prepare for your submission, here are some examples of the type of evidence you should consider providing, including a full, signed and legally compliant tenancy agreement:

    Check-in inventory and schedule of condition
    Check-out inventory and schedule of condition
    Vacating instructions
    A copy of agents Terms of Business (if applicable)
    Estimates, invoices and/ or receipts
    Statement of rent accounts
    Correspondence regarding the dispute
    Photographs, video or any other visual evidence
    Housing Benefit correspondence and documentation
    Any other evidence you would like the adjudicator to consider
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You don't have to submit any evidence. The onus is on the landlord to prove his proposed deductions are justified.


    But assuming he submits some kind of evidence to support his claim, it will obviously be to your advantage if you have also submitted evidence.


    The adjudicator will look at the evidence (if any) submitted by both sides, and reach a conclusion.


    If you submit nothing, the landlord's evidence will seem stronger.
  • mr120
    mr120 Posts: 11 Forumite
    edited 31 August 2018 at 4:12PM
    Thanks for the reply.

    So i just submit tenancy agreement, checkin and checkout docs.
    I have nothing else. I guess it just seems confusing as I assume the landlord must provide both these otherwise deductions cant be evaluated any way.
    Either way, I'll submit those 3 and hope that's enough, I guess it makes sure the LL doesnt provide falsified checkin/outs etc.

    Edit: The check-in is printed, would me scanning each page and compiling it into a pdf for digital submission be valid proof still?
  • Comms69
    Comms69 Posts: 14,229 Forumite
    10,000 Posts Third Anniversary Name Dropper
    mr120 wrote: »
    Hello,
    We ended a 5 year tenancy with a large bill after never missing payments and spending £500 on cleaning!


    - We singed a small mark on a carpet, we will happily help pay for replacement, but he is saying we can claim no deduction for wear and tear (5 year tenancy), is this true?
    - He says the tiler says the tile cant be replaced on its own and needs to be all replaced, we small scratched one black floor tile (not crack) - these are real tiles with groute between them, can he ask for us to pay for everything to be retiled?
    - The paint is a single coat white unwashable, I am ok to help pay to repaint, but is £400 for a 2.3m x 2.6m room not high? and should we be paying 50%..?
    - He says we need to replace 3 'standard' bulbs with 'kitchin/bathroom' grade bulbs? they are LED spotlights.. is there such a thing as kitchin grade bulbs?
    - The vent fell down, its a vent cover not a machine, just needs gluing up, is 150 normal?
    - The door to a patio is warped, so is stiff to open, he claims we must have slammed it - we never opened the door as it opens onto a main road and has spiders outside (arachnaphob). The checkout says they dont know how it could have happened. What can we do about this, anything?

    Carpets £750 (actual quote for 2 rooms) speak to the checkout people or small claims that due to the burns etc a wear tear deduction will not apply as we are now forced to replace this carpet -rather than keep it which was our intention
    Tiling £400 less 25% wear & tear = £300
    Door £250
    Painting £400 less 50% £200
    Lights 3 replacements £75
    Kitchen Vent £150
    No. This is a load of cobblers.


    £50 for the stain, £80 for the tile. Job done. (and frankly that's if you're feeling generous)
  • Rosemary7391
    Rosemary7391 Posts: 2,879 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    mr120 wrote: »

    Edit: The check-in is printed, would me scanning each page and compiling it into a pdf for digital submission be valid proof still?


    I should think that would be fine :)
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