£125 a month electric bill!

LouFace

Need some advice on energy prices guys.

I live in a one bed flat with no hot water and one storage heater that is only ever on the lowest setting (I have electricity only). I am with E.on (and previously EDF), and my bills are insane. E.on are trying to charge me £125 a month (which they state is over the national average), but I have no idea why it is so high

I have friends and family that live in multi-roomed houses with children on gadgets 24/7, heating, lights constantly on, who pay nowhere near what I am being charged.

I have changed suppliers from EDF to E.on but the price seems to have increased! Any ideas what could be causing such huge bills and how to fix it?

Robin9

Firstly do not try to compare with other properties - what matters is you, how you live and how you look after your heating.

Secondly - please have a look at your bills - are the readings ACTUAL or ESTIMATED.

When did you last read your meter and did you send it to your supplier.

What was the meter reading when you switched to EOn and what is it now. What is the tariff ?

D_M_E

Have you checked that the meter being billed is the actual one supplying your flat?

There are many reports here on the forum of flat owners/renters being charged for someone else's energy via a wrongly allocated meter.

[Deleted User]

Make sure that the supplier is not transposing the day/night reads. That means that they bill the cheap night rate at expensive day rate tariff.
Timer switches are often out of kilter with published night rate switchover times so check your readings carefully that day and night are not mixed up.

LouFace

D_M_E wrote: »

Have you checked that the meter being billed is the actual one supplying your flat?

There are many reports here on the forum of flat owners/renters being charged for someone else's energy via a wrongly allocated meter.

How would I go about checking this?

Houbara wrote: »

Make sure that the supplier is not transposing the day/night reads. That means that they bill the cheap night rate at expensive day rate tariff.
Timer switches are often out of kilter with published night rate switchover times so check your readings carefully that day and night are not mixed up.

Funnily enough this was an issue we discovered ourselves and brought up with the supplier. They said they were going to get in touch with their transposing team, and when I contacted them after some time to set my DD up again £125 is what they quoted as my new DD (it was £59 when I first switched but from my given meter readings this was too low apparently and they tried to up my DD to nearly £200 a month, which is why I brought up the transposed issue with them - not for the first time).

welshmoneylover

LouFace wrote: »

Need some advice on energy prices guys.

I live in a one bed flat with no hot water and one storage heater that is only ever on the lowest setting (I have electricity only). I am with E.on (and previously EDF), and my bills are insane. E.on are trying to charge me £125 a month (which they state is over the national average), but I have no idea why it is so high

I have friends and family that live in multi-roomed houses with children on gadgets 24/7, heating, lights constantly on, who pay nowhere near what I am being charged.

I have changed suppliers from EDF to E.on but the price seems to have increased! Any ideas what could be causing such huge bills and how to fix it?

£125 is not a high amount for an all electric property.

McKneff

Your elec costs are not 125 per month.
See what your annual cost is, then divide by 12.

Robin9

To find out if your meter day/night reads are being transposed - go to your meter NOW . There are two registers or dials. One is labelled 1 or Day or Normal and there should as its 6pm be pointing towards it; the other is 2 or Night or Low.

While you are there read the meter serial number.

and while you are there switch off at the consumer unit or switch. Now back to your flat where the lights and sockets should not be working. If they are its not your meter.

Look at your bill and check the meter serial number against what you've just written down. If its different its not your meter.

Enough for now - report back please.

LouFace

Robin9 wrote: »

To find out if your meter day/night reads are being transposed - go to your meter NOW . There are two registers or dials. One is labelled 1 or Day or Normal and there should as its 6pm be pointing towards it; the other is 2 or Night or Low.

While you are there read the meter serial number.

and while you are there switch off at the consumer unit or switch. Now back to your flat where the lights and sockets should not be working. If they are its not your meter.

Look at your bill and check the meter serial number against what you've just written down. If its different its not your meter.

Enough for now - report back please.

This was an issue we discovered ourselves and brought up with the supplier. They said they were going to get in touch with their transposing team, and when I contacted them after some time to set my DD up again £125 is what they quoted as my new DD (it was £59 when I first switched but from my given meter readings this was too low apparently and they tried to up my DD to nearly £200 a month, which is why I brought up the transposed issue with them - not for the first time).

We have however checked the serial number and they match those on our bill.

takman

LouFace wrote: »

This was an issue we discovered ourselves and brought up with the supplier. They said they were going to get in touch with their transposing team, and when I contacted them after some time to set my DD up again £125 is what they quoted as my new DD (it was £59 when I first switched but from my given meter readings this was too low apparently and they tried to up my DD to nearly £200 a month, which is why I brought up the transposed issue with them - not for the first time).

We have however checked the serial number and they match those on our bill.

You seem hung up on the Direct Debit amount but what you need to be looking at is the actual meter reading and how much you are actually using from these readings as posters above have said.

The Direct Debit simply collects an amount that they estimate is an average of what you will use across the year.

How often do you read your meter and give this reading to your energy company?

Robin9

Good - so having ruled out transposing lets go back to meter reads s per my post #2.

What are your meter reads ?