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Unable to print.

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Comments

  • debitcardmayhem
    debitcardmayhem Posts: 12,964 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    peterbaker wrote: »
    What restore point dates were available to you? Same as mine by any chance (4 points only 14 July through 28 July?)
    Really, the OP may have installed other things than microsoft they may have used ccleaner perhaps to delete them, or created specific ones for some task. they they were doing. You can't have restore points beyond the last feature update(i.e.) 1803 that is why sensible people use proper system image creating software
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • ohreally
    ohreally Posts: 7,525 Forumite
    1,000 Posts Combo Breaker
    peterbaker wrote: »
    What restore point dates were available to you? Same as mine by any chance (4 points only 14 July through 28 July?)

    I can't remember however the restore dates were few and recent.

    If necessary I have a backup image on another hd.
    Don’t be a can’t, be a can.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you even attempt just to clear the print queue and reboot?
  • ohreally
    ohreally Posts: 7,525 Forumite
    1,000 Posts Combo Breaker
    neilmcl wrote: »
    Did you even attempt just to clear the print queue and reboot?

    I did more than attempt clearing the print queue and rebooting.
    Don’t be a can’t, be a can.
  • grumpycrab
    grumpycrab Posts: 5,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    (PS. I hate printers). Should be easy with a cable though...
    0. unplug printer
    1. type control panel in Cortana/search
    2. view devices and printers
    3. right-mouse-click ALL HP print devices and remove device
    4. reboot (NOT SHUTDOWN but RESTART)
    5. after its started up plug in printer and cross your fingers...
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You can always download HP print and scan doctor which will hopefully sort out your problembs.
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