Unable to print.

debitcardmayhem

peterbaker wrote: »

What restore point dates were available to you? Same as mine by any chance (4 points only 14 July through 28 July?)

Really, the OP may have installed other things than microsoft they may have used ccleaner perhaps to delete them, or created specific ones for some task. they they were doing. You can't have restore points beyond the last feature update(i.e.) 1803 that is why sensible people use proper system image creating software

ohreally

peterbaker wrote: »

What restore point dates were available to you? Same as mine by any chance (4 points only 14 July through 28 July?)

I can't remember however the restore dates were few and recent.

If necessary I have a backup image on another hd.

neilmcl

Did you even attempt just to clear the print queue and reboot?

ohreally

neilmcl wrote: »

Did you even attempt just to clear the print queue and reboot?

I did more than attempt clearing the print queue and rebooting.

grumpycrab

(PS. I hate printers). Should be easy with a cable though...
0. unplug printer
1. type control panel in Cortana/search
2. view devices and printers
3. right-mouse-click ALL HP print devices and remove device
4. reboot (NOT SHUTDOWN but RESTART)
5. after its started up plug in printer and cross your fingers...

Ganga

You can always download HP print and scan doctor which will hopefully sort out your problembs.