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Iresa ceases trading, move or wait?

t0rt0ise
t0rt0ise Posts: 4,638 Forumite
Part of the Furniture 1,000 Posts Name Dropper
edited 27 July 2018 at 1:54PM in Energy
Just had an email from Iresa. They have folded and we will be passed on to another company. Wonder who.

Last time I was with a company that went under I think we were passed on to the co-op.

Is it wise do you think to apply to move suppliers now or wait?
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Comments

  • Farway
    Farway Posts: 15,291 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Advice is sit tight and let it unfold


    https://www.moneysavingexpert.com/news/energy/2018/07/iresa-energy-ceases-trading---what-it-means-for-customer
    When an eel bites your bum, that's a Moray
  • gardner1
    gardner1 Posts: 3,154 Forumite
    t0rt0ise wrote: »
    Just had an email from Iresa. They have folded and we will be passed on to another company. Wonder who.

    Last time I was with a company that went under I think we were passed on to the co-op.

    Is it wise do you think to apply to move suppliers now or wait?

    The recommended way is to wait till it changes to new supplier then move if your not happy as the supplier who takes over iresa will also pay any credit balance you may have had
  • t0rt0ise
    t0rt0ise Posts: 4,638 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think it's easier for them if we wait but if we get put onto a regular tariff we could lose out financially.
  • brewerdave
    brewerdave Posts: 8,951 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    t0rt0ise wrote: »
    I think it's easier for them if we wait but if we get put onto a regular tariff we could lose out financially.


    In theory ,correct BUT many ex customers of GB Energy and Future Energy appear to have had issues with switching early particularly finding out WHO was going to refund credit balances! I'm going to stay put but cancel the DD to IRESA with the bank.
    As a matter of interest ,I submitted meter readings after the closure announcement. I have just had an email from IRESA confirming receipt.:) So part of the system is still working!!
  • quiet_advisor
    quiet_advisor Posts: 134 Forumite
    I wonder if customers will ever receive compensation from Iresa awarded by the Energy Ombudsman.

    I managed to leave them in time and get my £30 compo.

    Its probably something that Ofgem should consider as part of Supplier of Last Resort provisions, but it will probably be lost in the noise.


    Anyway, I'm now with Tonik - I know that current prices may not be the cheapest but the service is excellent and overall the package meets my requirements.
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Got the email so went and compared with other suppliers IRESA still the cheapest. So have now went to account and renewed contract for an other year, hopefully will be honoured.
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Svein_Forkbeard
    Svein_Forkbeard Posts: 655 Forumite
    Hasbeen wrote: »
    Got the email so went and compared with other suppliers IRESA still the cheapest. So have now went to account and renewed contract for an other year, hopefully will be honoured.

    How did you manage that? I can't sign in now :(

    Wanted to download my statements.
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Svein_Forkbeard wrote: »
    How did you manage that? I can't sign in now :(

    Wanted to download my statements.

    Worked for me if still open
    https://selfservice.iresa.co.uk/selfServicePortal/accounts
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • patientperson
    patientperson Posts: 481 Forumite
    100 Posts
    Svein_Forkbeard wrote: »
    How did you manage that? I can't sign in now :(

    Wanted to download my statements.

    Also try: https://switch.iresa.co.uk/selfService/login

    I have just logged out of my account
  • Svein_Forkbeard
    Svein_Forkbeard Posts: 655 Forumite
    Got in via your link thanks.
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