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Three: My3 app contract wrong end date
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Frozen_up_north
Posts: 2,775 Forumite
in Mobiles
My 12 month SIM only contract has an end date of August 2018, just checked on the My3 app and it now says Dec 2019... it was correct a few days ago.
Before I phone and kick up a stink, has any other Three contact customer got a spurious end date showing in the app? BTW I am using the iPhone app
Before I phone and kick up a stink, has any other Three contact customer got a spurious end date showing in the app? BTW I am using the iPhone app
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Comments
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Have you checked via their website?0
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Just checked the web and it shows an end date of August 2018, rechecked the app and it changed from Dec 2019 to Aug 2018 while watching the screen.
I think it's probably a bug in the app, but needs keeping an eye on...0 -
Out of curiosity I checked the end date on the My3 app again today... it now shows an end date of April 2017, it is really Aug 2018!
Maybe Three should change their name to Bugs R Us?0
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