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Recover Hotmail password

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BarGin
BarGin Posts: 976 Forumite
Part of the Furniture 500 Posts Name Dropper
I have been asked by a friend to help him reset his password for his Hotmail account. He can receive and send emails on his laptop as that remembers the password. He is asking because he now has a smartphone and would like to read his emails on that.

He doesn't have a backup email or phone number.

Most importantly he doesn't want to lose access to his email on his laptop.

Can anyone suggest the best way I can help him?

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