BT going back on our deal

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  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
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    I also signed up to this contract offering free landline and broadband for 12 months, I also managed to get BT tv for free for 12 months. I have also received a letter stating that they made a mistake and have also been offered an alternative of £36.99. This doesn't seem fair. I still have the screenshots stating that it was £0.00 a month for 12 months. Is there no way that this can be challenge this?

    There's some excellent answers to your question here: https://forums.moneysavingexpert.com/showthread.php?t=5866465
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