PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.

URGENT:Royal Mail Redirection - Proof of OLD address or NEW?

MikeGreo
MikeGreo Posts: 5 Forumite
Fifth Anniversary
in House buying, renting & selling
Hi,



The requirements for Post Office redirection seem to be conflicting each other.


We are told we need proof OLD address in one place and proof of NEW address in another.


So which is it?

Comments

  • AnotherJoe
    AnotherJoe Posts: 19,622 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Could it be both ? Logically old address must be a key requirement otherwise anywayone could redirect anyone elses mail !
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Just download the form from the PO website. That will have the requirements on. As I can remember, there is no need for proof of new address.


    I assume you mean different PO have told you the different things?
  • badger09
    badger09 Posts: 11,502 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why not do it online?


    https://www.royalmail.com/personal/receiving-mail/redirection

    https://www.royalmail.com/personal/receiving-mail/redirection
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MikeGreo wrote: »
    Hi,



    The requirements for Post Office redirection seem to be conflicting each other.


    We are told we need proof OLD address in one place and proof of NEW address in another.


    So which is it?
    mije1983 wrote: »
    Just download the form from the PO website. That will have the requirements on. As I can remember, there is no need for proof of new address.


    I assume you mean different PO have told you the different things?
    badger09 wrote: »
    Why not do it online?


    https://www.royalmail.com/personal/receiving-mail/redirection

    https://www.royalmail.com/personal/receiving-mail/redirection

    As said,easiest way is online.
    Also can we ever get to point where people understand the difference between the Post Office & Royal Mail?
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    custardy wrote: »
    Also can we ever get to point where people understand the difference between the Post Office & Royal Mail?

    Nope :D

    Although in defence of the OP, the PO website does say...
    redirect your mail at the Post Office


    and has all the necessary forms and guides on it.


    Having said that, when I used the redirecton service a couple of years ago I don't seem to remember having to send any ID. I did it direct with RM though so don't know if that's the difference here.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mije1983 wrote: »
    Nope :D

    Although in defence of the OP, the PO website does say...




    and has all the necessary forms and guides on it.


    Having said that, when I used the redirecton service a couple of years ago I don't seem to remember having to send any ID. I did it direct with RM though so don't know if that's the difference here.

    Online is the easiest and for most the ID checks/card are all thats required.
  • Tom99
    Tom99 Posts: 5,371 Forumite
    1,000 Posts Second Anniversary
    custardy wrote: »
    Online is the easiest and for most the ID checks/card are all thats required.


    Last time I did this online the card you paid with had to be registered to the old address. Don't know if that still applies.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Tom99 wrote: »
    Last time I did this online the card you paid with had to be registered to the old address. Don't know if that still applies.
    For your security, to apply online your payment card must be registered at your old or new address. If your card is registered at your new address you will need to answer some additional security questions. Alternatively, you can submit your application by post or via a Post Office® branch - download the form from the Apply and Buy section below, or pick one up in branch.


    .............................................................................
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.7K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture