Win 98 Boot Problem

Savvy_Sue

Apologies if this has been answered before...

We are running Windows 98. On boot-up, an error message appears, talking about an error in Explorer. We have the Office Toolbar but not the Windows taskbar or the desktop. We can run individual programs, if I know the file name and location.

I would like to run the Windows 'Detect and Repair' utility. Can anyone tell me the name and location of the executable?

Youngest son is going cold turkey without Civ 3 and instant messaging his friends, so a quick answer to this will not only be appreciated, but may save a life...

Nex0

If you can get to start and run try running this

scanreg

That should check your windows registery for errors.

Savvy_Sue

Sorry, but we don't have Start or Run ... _pale_

Nex0

Ok can u boot to the command prompt instead of windows?

If so try scanreg /fix or scanreg /restore

Savvy_Sue

Trying that now ...

No, no joy with either of those, we still have a problem with Windows Explorer.

Still hoping for the executable location ...

onzey

If you're looking for the disk scan program I think this might be

C:\windows\scandskw.exe

Not sure this will solve your problem. From a quick look on the net it could be due to a virus or perhaps damaged/missing file. Can you give more details of the explorer error message?

Savvy_Sue

Thanks, but no, it's not the disk scan program we're trying to access - can get to that but it just loops round and round without ever finishing. We'd like to try Detect and Repair on Explorer.

Yes, it could be a virus, but AVG ran this morning without picking anything up.

The message reads:

EXPLORER caused an invalid page fault in
module SHELL32.DLL at 0167:66869ad4.
Registers:
EAX=004375bc CS=0167 EIP=66869ad4 EFLGS=00010246
EBX=0000003a SS=016f ESP=0059dea8 EBP=0059dec0
ECX=00437705 DS=016f ESI=004376fd FS=2cef
EDX=0000acc5 ES=016f EDI=004423ca GS=2c66
Bytes at CS:EIP:
66 8b 17 66 83 27 00 66 89 55 08 e8 6e 36 fa ff
Stack dump:
004375bc 00437705 00434eb0 00000004 0059df00 00000000 0059dee0 bfb86e90 004375b4 004376fd 00434eb0 004423ca 0059df00 82b74d70 0059df14 bfb86fb5

---

Does that help anyone?

onzey

I know there is a repair option in Internet Explorer but the Explorer here is Windows Explorer and I don't know of any repair.

I suggets you put your error message into Google perhaps without the numbers at the end (0167..) and follow some links to see if anything looks useful.

Savvy_Sue

I've tried a google, but no wiser. DH says he'll settle for getting the Control Panel open - any suggestions for how to do that?

Browntoa

i searched on this and a couple of forums suspect Ram problems

http://www.geekstogo.com/forum/index.php?showtopic=4765

onzey

While I'm looking into Control Panel, try reading here and related posts

http:/www.annoyances.org/exec/forum/win98/n1042787721




I think some people just settled for changing BIOS to boot from cd and reinstalling Windows, usually as last resort