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Paper path jam - HP 4500 envy printer
VfM4meplse
Posts: 34,269 Forumite
in Techie Stuff
Another cry for help from this direction!
I recently unnamed some paper from the paper path in my printer, but struggled to get the paper path reinserted securely. Finally I did, but it's now inserted so securely it's actually jammed. Any ideas on how to remove this section once more? There's more paper stuck in ther but I don't want to force it. Can it be done without seeking external assistance? Is there anything I can unscrew to loosen it from another side without making it worse? I'm tempted to try WD40 but I don't know exactly where to spray it.
Help please?
I recently unnamed some paper from the paper path in my printer, but struggled to get the paper path reinserted securely. Finally I did, but it's now inserted so securely it's actually jammed. Any ideas on how to remove this section once more? There's more paper stuck in ther but I don't want to force it. Can it be done without seeking external assistance? Is there anything I can unscrew to loosen it from another side without making it worse? I'm tempted to try WD40 but I don't know exactly where to spray it.
Help please?
Value-for-money-for-me-puhleeze!
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy
...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy
...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!0
Comments
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it is said a picture paints a thousand words, but in some cases two or more thousand words
WD40 is the last thing you should use, even then possible only on the metal things that turn, and not the things that slide
Go to youtube and type in hp envy 4500 paper jam0 -
That was my first instinct before posting, but nothings coming up with a solution. The problem is that I've jammed the paper path (didn't even know the name for it until I watched the first clip) and that's what I need to extract. Of only it was a piece of A4!Go to youtube and type in hp envy 4500 paper jamValue-for-money-for-me-puhleeze!
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!0 -
0
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Thats what I watched, it doesn't address my problem
Value-for-money-for-me-puhleeze!
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!0 -
Why not? Please remember if you want to be helped, giving helpful answers will save you time, and people may want to help you more. Non of us on here are psychicVfM4meplse wrote: »Thats what I watched, it doesn't address my problem
Take a photo or better, a video of the problem!0 -
Will this help? If not, try emailing HP Support with your problem. Always found HP helpful, had HP printers and other components and devices for years.
https://support.hp.com/gb-en/document/c03754704I think this job really needs
a much bigger hammer.
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Why not? Please remember if you want to be helped, giving helpful answers will save you time, and people may want to help you more. Non of us on here are psychic
Take a photo or better, a video of the problem!
The reason I'm not going to HP for chargeable support is that this is not a technical problem, it's more a manual one that requires removing a jammed piece of plastic from a printer without doing any damage - doubly annoying if I end up ruining the printer as I'd just replaced the expensive ink cartridge. I think you're right though, it needs someone braver (and less invested) than me to have a go.VfM4meplse wrote: »struggled to get the paper path reinserted securely. Finally I did, but it's now inserted so securely it's actually jammed. Any ideas on how to remove this section once more? There's more paper stuck in ther but I don't want to force it.Value-for-money-for-me-puhleeze!
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!0 -
Which part is jammed? Is the whole paper feed stuck in the body of the printer, or is it the release buttons that are stuck?0
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It's the whole paper feed. I'm starting to think that there is little to lost by going in with a screwdriver, even though I don't have a clue - because not being able to use it means I may as well write it off. (What economists call "discounting", and gamblers call "doubling down").Cornucopia wrote: »Which part is jammed? Is the whole paper feed stuck in the body of the printer, or is it the release buttons that are stuck?Value-for-money-for-me-puhleeze!
"No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio
Hope is not a strategy...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!0 -
turn the printer off
Hopefully you know the route that a sheet follows???
Get a 2 litre coke bottle and cut out a rectangle about 3" or 4" wide and about 8" high
Feed in reverse the 4" side in rectangle though the printer. it may take a few goes to cover the whole width. You may need to turn a few cogs in reverse. Since you have been unhelpful with information about your printer you will have to work it out?
A credit card will do something similar, but is much ticker, less flexible and shorter.
Be aware there might be paper sensor leavers and pushing plastic in reverse may break or dislodge them, so please use common sense.
If you do go the unscrewing route, take a video of you performing the task, and note which length of screw goes where, Be careful around the thin or flimsy plastic bits and cables and their connectors0
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