Gladstones LBC recieved

KeithP

azz007 wrote: »

if thats the case , maybe NEWBIES needs to be updated to not fill in the form if they havent followed the right protocols

Is there anything in the NEWBIES thread that says you should fill in the form?

azz007

KeithP wrote: »

Is there anything in the NEWBIES thread that says you should fill in the form?

No there isnt, but as i posted on here the advice was to request the paper copy of the form.

so if we ignore it anyway, theres no need to ask for it in the 1st place

Coupon-mad

The reason for asking for missing stuff is to expose their failures, so that's the point.

There is a limit to how much goes in the NEWBIES thread. People already say it has too much info.

KeithP

With a Claim Issue Date of 10th December, and the Acknowledgement of Service done in a timely manner, you have until 4pm on Monday 14th January 2019 to file your Defence.

That's a month away. Loads of time to produce a perfect Defence, but don't leave it to the very last minute.


When you are happy with the content, your Defence should be filed via email as suggested here:

Print your Defence.
1. Sign it and date it.
   
2. Scan the signed document back in and save it as a pdf.
   
3. Send that pdf as an email attachment to CCBCAQ@Justice.gov.uk
   
4. Just put the claim number and the word Defence in the email title, and in the body of the email something like 'Please find my Defence attached'.
   
5. Log into MCOL after a few days to see if the Claim is marked "defended". If not chase the CCBC until it is.
   
6. Do not be surprised to receive a copy of the Claimant's Directions Questionnaire, they are just trying to put you under pressure.
   
7. Wait for your DQ from the CCBC, or download one from the internet, and then re-read post #2 of [URL="https://forums.moneysavingexpert.com/discussion/4816822NEWBIES FAQ sticky thread[/URL] to find out exactly what to do with it.