HSBC Credit Card Payments From Non-HSBC Acc

QBoy

HI,

I need a little advice. I have a HSBC credit card and I normally make the minimum or just over payment each month.

I just tried on the phone to pay £40 (minimum was £38) to a telephone assistant and she said because I am making the payment from a non-HSBC debit card (I was paying from my Monzo account) that I could ONLY pay the minimum and not more.

This seems ludicrous and totally against the ideals of a credit cards - being its essentially a loan you pay back when you want, providing you meet the minimum payments each month - you can pay off more if you wish to.

I told her to forget to entire payment and put the phone down. Surely they cannot put these restrictions on customers on how much they wish to pay? Advice please.

[Deleted User]

You can make whatever payment you want.

On the outside chance they do have some strange phone payment policy, just make a direct payment from your account.

GM1880

They do make it absurdly tricky to pay, I just do a transfer now, but will probably close the account after the promotional period. They are stuck in the Middle Ages.

scragend

I wanted to set up a Direct Debit from my Barclays current account to pay my HSBC credit card. Couldn't do it online, had to print out and fill in a form and take it to an HSBC branch.

Did that. They lost it.

DREKLY

HSBC SUCKS, a hopeless bank nowadays

beckysheffield

Hahahhaha THIS IS EXACTLY WHY I HAVE ISSUES WITH BANKS FORCING ME TO GET A C/C FOR CREDIT HISTORY.

Can you switch credit card companies?

[Deleted User]

beckysheffield wrote: »

Hahahhaha THIS IS EXACTLY WHY I HAVE ISSUES WITH BANKS FORCING ME TO GET A C/C FOR CREDIT HISTORY.

Can you switch credit card companies?

No one's forcing anyone to take anything...

Please stop....