Santander have blocked my account

Ismail88

Hi there i am.new this forum thing and i was wondering if anyone can help me regarding my issue. I have an account with santander and i was withdrawing maximum amount i could from the bank counter per day for a week as i needed to give the money to someone then all of a sudden they have blocked my account and its been about a month since this has happened and they still wont give me no information as to why they have done this and i really struggling with everything and i cant use my bank card for anything. Does anyone know how long this takes before they re open the account please? Or any other way i can abouts to resolve this issue becuase they are really starting to annoy me and i cant even tranafer my money into my wifes account and wont even let me close the account until it it resolved..

Thanks for the help in advance

le_loup

Ismail88 wrote: »

i was withdrawing maximum amount i could from the bank counter per day for a week as i needed to give the money to someone then all of a sudden they have blocked my account

Obviously they thought you were money laundering - so would many people.
I'm afraid they will take their own sweet time - then they will close your account.
I would be setting up a new account somewhere else before the catch up with you.

Ismail88

Thanks for that..im just waniting for them to open up mu account and then going to close my account with anyway ive had nothing but trouble from them..been a nghtmare

Robin9

Have you got another current account with a different bank?


PS Why O why draw £500 ? a day in cash for a month - thats asking for trouble. Why not a simple online transfer ?

18cc

It really shouldn't matter that you take your own money out of the cashpoint everyday for a week but unfortunately in this day and age and in this climate you're probably going to fall foul of the fraudvdepartment

a bit late now but in future if you want a reasonably large sum of money from your account I suggest you go into the branch or give them a call and say you'd like to withdraw a few thousand - they will probably ask you what it is for but then there should be any problem

Ismail88

Thats what i did i was taking the money from the branch..i even took my passport driving license and everything but still..i dont momd them blocking my account but i want to know how long it could take..its been a month and that is taking the mick now..

18cc

Not sure what you mean - if you go to the branch with your passport etc you don't have to take the a bit per day in fact I don't think there is even a maximum amount other than perhaps letting them know beforehand so they can have the money on hand

you don't have to go in everyday and get a bit out each time that's only applies to cash machines

EachPenny

18cc wrote: »

Not sure what you mean - if you go to the branch with your passport etc you don't have to take the a bit per day in fact I don't think there is even a maximum amount other than perhaps letting them know beforehand so they can have the money on hand

you don't have to go in everyday and get a bit out each time that's only applies to cash machines

Not sure if it applies to the account the OP has, but Santander have a £500 per day limit on over-counter cash withdrawals (£2000 with chip and PIN).

Perhaps the amount they are paying to the 'somone' is rather large :eek:

Ismail88

Yeh u can take £5000 over the counter with chip and pin and if u take ID with you..thats what i was doing and they blocked my card

Robin9

So in a month you drew £10k in cash - - who wants to be paid £10k in cash - perhaps their account got blocked when they paid it into their bank.

eskbanker

Robin9 wrote: »

Why O why draw £500 ? a day in cash for a month

Robin9 wrote: »

So in a month you drew £10k in cash

You're misreading OP:

Ismail88 wrote: »

i was withdrawing maximum amount i could from the bank counter per day for a week

[...]

its been about a month since this has happened