PCN from CEL LTD advice

Feanor1971

Umkomaas wrote: »

There's a possibility that they have cancelled the charge. Go through the motions of trying to pay the charge via their 'Pay My Parking Charge' (or whatever they call it) portal. That will give you the current status of the charge. Take screen dumps of each page, especially those that state they don't recognise the charge, or that it's been cancelled.

Come back with what you find.

The charge is still there when I go through the motions. Screen dump taken.

Umkomaas

Feanor1971 wrote: »

The charge is still there when I go through the motions. Screen dump taken.

You'll also want to get one of the one preventing you appealing electronically.

Depending on the 28-day deadline for your appeal to CEL, you might want to wait a few days to see if the electronic route opens up. Every time it fails - screen dump.

If you have to resort to snail-mail, then it's first class stamp, taken to your Post Office counter and request a free Certificate of Posting - not 'Signed For' or 'Recorded' or 'Registered' as PPCs routinely refuse to sign for receipt. In any case, their address in Exchange Flags, Liverpool (if that's where postal appeals are to be sent) is an address of convenience (mail drop), they don't operate from there.

Do you think such a prestigious location would house the likes of a private parking company. Have a look at Exchange Flags on Google Street View.

Exchange Flags
Liverpool L2 3SW
https://maps.google.com?q=Exchange%20Flags,%20Liverpool%20L2%203SW&ftid=0x487b213207cc08c3:0x27d549922aeab982&hl=en-GB&gl=uk

fisherjim

Feanor1971 wrote: »

Thanks for all the advice it is very much appreciated. I have edited the original post as advised and got the required template appeal response ready to send. Reading the sticky post it is suggested I appeal online, which I am now trying to do. However even though I am entering the correct registration, PCN number and my postcode it is stating the details are invalid so won't allow me to go any further. Is this another con by Civil Enforcement Ltd?
I intend to complain to the Hotel and the local MP over this, it's a disgrace.

What ever these scammers are playing at heaven knows.


But if you received their paperwork after 6 weeks (instead of up t 14 days) I suspect their ridiculous scamming site thinks you have passed the 28 day deadline to appeal!

Umkomaas wrote: »

Do you think such a prestigious location would house the likes of a private parking company. Have a look at Exchange Flags on Google Street View.

Exchange Flags
Liverpool L2 3SW

It's a "virtual address" £84 per month to mail drop and put people off throwing bricks through their windows


https://www.regus.co.uk/virtual-office/united-kingdom/liverpool/liverpool-city-centre

Coupon-mad

Is this a leased/company or hire car where the PCN would firstly have gone to a Fleet Manager or lease firm, then to you when named as hirer/lessee?

If so, then your appeal should be the Edna Basher version from the first post of the NEWBIES thread, not the ordinary blue writing appeal.

If the screen doesn't let you appeal, today, as others have said, just email a complaint and screenshot an an attached copy of the Postal PCN, the BPA (the AOS/BPA email addy is in post #5 of the NEWBIES thread).

DO NOT SAY WHO WAS DRIVING IN ANY COMPLAINT/APPEAL. SO NOT ADDING WORDS LIKE 'I PUT MY REG IN' TO TRY TO EXPLAIN MORE...

fisherjim

The_Deep wrote: »

If you haven't revealed the driver's identity to the hotel or PPC, then you need to edit your post to remove information about who parked.

Why do you think that this is important FC? IMO the poster would fare better in court by not hiding behind POFA. .

The PCN was sent 6 weeks after an ANPR trap TD, easier to kill off at POPLA than a punt in court (assuming it's not a lease car).

Feanor1971

The letter has an issue date of 11th June so I assume I am still within the appeal period. I made myself known to the hotel on Friday as I wanted to establish that I could obtain proof of payment as I no longer had a receipt, so I guess the driver naming may be an issue though I didn't specifically said I was the driver, but did say "I parked".

The_Deep

The PCN was sent 6 weeks after an ANPR trap TD, easier to kill off at POPLA than a punt in court (assuming it's not a lease car)

Indeed FJ, but I do not do "easier"

Coupon-mad

There really is no issue, this is easy:

https://forums.moneysavingexpert.com/discussion/5846073/lesiure-centre-permit-holders-only-pcn

Let us know when it is cancelled in July.