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Tesco Survey
coolcamper55
Posts: 6 Forumite
Just a warning on this and before asked I have referred the matter to Tesco.
I received an email covered in Tesco banners and addressed to "Tesco User".
It asked that I complete a survey to allow Tesco to better serve their customers and in return I would receive a free gift all I had to do was pay the P & P. This I paid on line by Debit card.
I did the survey, paid the P & P and the free gift duly arrived.
Imagine my horror when 14 days later my bank account was debited for £166.
Apparently I had signed up for a subscription service. I do not know if I can get it back but that is more than my weekly state pension and a very salutary lesson.:mad::mad:
If you get this type of thing don't delete it send it to Tesco, they are not best pleased by the scam.
Tom
I received an email covered in Tesco banners and addressed to "Tesco User".
It asked that I complete a survey to allow Tesco to better serve their customers and in return I would receive a free gift all I had to do was pay the P & P. This I paid on line by Debit card.
I did the survey, paid the P & P and the free gift duly arrived.
Imagine my horror when 14 days later my bank account was debited for £166.
Apparently I had signed up for a subscription service. I do not know if I can get it back but that is more than my weekly state pension and a very salutary lesson.:mad::mad:
If you get this type of thing don't delete it send it to Tesco, they are not best pleased by the scam.
Tom
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Comments
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Unfortunately this isn't just confimed to Tesco. And now you have paid once, you may find that you get a lot more of different variations from 'companies'.
Be alert to an emails or texts that address you as a generic 'user' or 'customer'. Genuine emails tend to address you by either your real name, or a username you use for that site.
I hope you get your money back.
As an aside, I'm surprised you got a free gift. What was it?0 -
I have previously had those emails for M&S AND John Lewis.
I queried them with the companies and boith denied any connection to them.0 -
Though TBH I never think a gift is 'free', particularly when p&p is requested. I always assume my details have been given, then sold on all over the place, often in exchange for a pen or some such junk.
But I appreciate this warning, hope you can get it sorted & have successfully managed to block further payments being taken from your account.Seen it all, done it all, can't remember most of it.0 -
Hi i have had exactly the same problem. The email looked so ligitimate. They manged to take £168 off me and im still trying to get it back. Was it a company called fashion central?0
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Why oh why do people get taken in by the offer of "free". How many warnings, how many TV programmes have been devoted to this type of scam. The word "free" seems to block common sense. Why on earth would Tesco be offering anything free?
The email didn't look legitimate - that's why I didn't do the survey and didn't fall for the postage only ploy.0 -
It must be ever so great to be a clever person like you Lady Dee0
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coolcamper55 wrote: »It must be ever so great to be a clever person like you Lady Dee
She makes a valid point though. How many times does it need saying that you never ever give your card details when dealing with anything unsolicited.0 -
She makes a valid point though. How many times does it need saying that you never ever give your card details when dealing with anything unsolicited.
Though I agree, & LadyDee was probably exasperated, but her response did come across as somewhat 'superior'.
OP did say it was a "salutary lesson", clearly recognising it was something of an own goal, not trying to place the blame anywhere other than on themselves. There's nothing to be gained by belittling someone over it, OP has learnt their lesson the hard waySeen it all, done it all, can't remember most of it.0 -
I'm cynical, so would question why on earth you had to pay postage on something that was meant to be a free gift. That is so tight and ungenerous!
Ahhh, that is because if it was FREE with FREE postage, they wouldn't get your card details... DOH!
It is a well documented scam, and if you clicked on lots of links and read some very small print you would find that you were signing up to something.Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
coolcamper55 wrote: »It must be ever so great to be a clever person like you Lady Dee
Well, I'm clever enough not to have fallen for these ridiculous, easy-to-spot, scams.0
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