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Samsung stopped recording

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When we returned from holiday, our fairly new samsung tv had stopped recording programmes after 29th May. I asked a friend if they could suggest a reason, and he thought samsung had released updates about then, which could have automatically set in, and stopped my series and individual programmes that had been pre-set, from recording. Is this a reasonable thought?

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  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    islandman wrote: »
    When we returned from holiday, our fairly new samsung tv had stopped recording programmes after 29th May. I asked a friend if they could suggest a reason, and he thought samsung had released updates about then, which could have automatically set in, and stopped my series and individual programmes that had been pre-set, from recording. Is this a reasonable thought?


    What did Samsung say when you contacted them or looked on their website?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    islandman wrote: »
    When we returned from holiday, our fairly new samsung tv had stopped recording programmes after 29th May. I asked a friend if they could suggest a reason, and he thought samsung had released updates about then, which could have automatically set in, and stopped my series and individual programmes that had been pre-set, from recording. Is this a reasonable thought?
    Sounds plausible to me. Are any of the programmes you missed on catch up?
  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    neilmcl wrote: »
    Sounds plausible to me. Are any of the programmes you missed on catch up?

    Yes they are and yes that's what we are doing. Once we've caught up with everything or even sooner, will go into settings to try and stop automatic updates.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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