galaxy s6 edge question

Cacran

I am a novice with mobiles. I have just transferred to this phone. I had an android phone but memory was poor. Thought I had it set up right. Had everything moved over and just had a play about with it. I only use internet at home, so do not need it on roaming. I mainly use whatsapp and only payg. I£10 lasts me ages. I checked my credit at the time of switch and it was over £6. I got a message minutes later saying it had dropped to under £5. I checked again and there was just over £4 on it. I have not used my phone to call or message. Any idea what it could be that has used the credit. I daren't switch it on now.

McKneff

Do you have the connection open to wifi on your phone when you are home.
I never open the roaming anywhere,

Consider a contract, i only pay £6 a month to sky, 500 minutes, limitless texts and 500mg
of Internet. I never turn my internet off and it lasts me all month.

its_all_over

Both of you talk about "roaming" that only applies when you go abroad. You want to turn "mobile data" off if you only want the phone to use the internet on WiFi.

jimarnold_2

as mentioned turn mobile data off and wifi on

was it a new phone ? it may have some other software running which downloads data

Cacran

Thanks to all of you. I have turned the Mobile Data off.

sdduk

As above make sure you turned mobile data off because it will eat up your data updating your apps i have the same phone and i use something like 2gb of data just on updates a month.

Neil49

Make sure that the Google play store settings are set to only update apps when you are connected to WiFi.

I have mobile data permanently turned on but rarely use more than 500 MB per month. If I updated apps via mobile data that figure would go through the roof!

mac.d

Exactly as Neil49 says, you shouldn't need to completely turn off mobile data, just make sure everything is set to update on wifi only. I previously used PAYG and never had any problems with data using up my credit, and checking emails, and ocassionally looking something up on the net didn't use a great deal of data.

sdduk

Do be careful because i was on payg with three and was using wifi.
one night my sky broadband went down and in the morning when i looked at my phone i had been charged £7.
the phone switched from wifi to mobile data during the night when updating apps.

its_all_over

sdduk wrote: »

Do be careful because i was on payg with three and was using wifi.
one night my sky broadband went down and in the morning when i looked at my phone i had been charged £7.
the phone switched from wifi to mobile data during the night when updating apps.

That seems to happen quite often when you read on the mobile phone boards on the internet, I think the only way to prevent that is by consciously turning off "Mobile Data" on the phone when you aren't wanting to use any mobile data. Any other method isn't going to stop accidentally using mobile data when you don't want to.