Lloyds account blocked along with my mums Halifax Account

swaydog

Carrot007 wrote: »

It is not your mother's account. It is a joint account.


If you wanted the account to be free from any consequences you have you would not have made it a joint account.


It is perfectly normal for the bank to freeze all accounts you have while under investigation. There is nothing you can do about this.


You and your mothers credit record are also linked by this account so ghopefully for her this will turn out well.


Joint accounts do not have a single owner. I mena the clue is in the name.


Hopefully your mother also has an account of her own as backup. It would be crazy not to.

I aware it's a joint account. I say my mums account as she's the primary account holder.
I'm wondering if the Halifax account will be treated differently in the investigation and maybe unblocked sooner as they can see it wasn't involved and I've offered to be taken off of it.
No-one has been able to answer that, but I guess it's an unusual situation, so not surprising really.
I thought there might be some bank fraud experts on here who might know or someone who's had a similar situation.

Shakin_Steve

A joint account doesn't have a primary account holder, you are liable joint and severally.

Shakin_Steve

You must consider how a fraud usually works. Money is transferred into one account and bounced straight to another account before anyone can stop it happening. That way it's very difficult for the defrauded person to get the money back.
This seems to be exactly what has happened and the bank(s) will freeze the accounts of anyone who might be involved.

Carrot007

swaydog wrote: »

I aware it's a joint account. I say my mums account as she's the primary account holder.

Shakin_Steve wrote: »

A joint account doesn't have a primary account holder, you are liable joint and severally.

This.

swaydog wrote: »

I'm wondering if the Halifax account will be treated differently in the investigation and maybe unblocked sooner as they can see it wasn't involved and I've offered to be taken off of it.

Not a chance.

meer53

Why would they unlock the Halifax account ? The account is linked to you, they're not investigating an account, they're investigating your actions.

worried_jim

meer53 wrote: »

Why would they unlock the Halifax account ? The account is linked to you, they're not investigating an account, they're investigating your actions.

which are dodgy af.

swaydog

Shakin_Steve wrote: »

A joint account doesn't have a primary account holder, you are liable joint and severally.

I know for a fact they can do. If the secondary account holder is added at a later date, as in my case. I remember being told in branch that I needed to get the primary account holder's permission for something once.


Also found this
"Nationwide’s contact has been with you because you are the primary account holder."

http://www.thisismoney.co.uk/money/experts/article-2812344/My-ex-ran-2-000-overdraft-joint-account-account.html

swaydog

meer53 wrote: »

Why would they unlock the Halifax account ? The account is linked to you, they're not investigating an account, they're investigating your actions.

Because presumably the blocks are to prevent the potential for further fraud activity. If I'm taken off the account then there is no potential, but if the account remains blocked it will cause serious hardship to an innocent party. It' a question of fairness

BCOBS 5.1.4 01/11/2009 Principle 6 requires a firm to pay due regard to the interests of its customers and to treat them fairly. In particular, a firm should deal fairly with a banking customer whom it has reason to believe is in financial difficulty."

boo_star

swaydog wrote: »

Because presumably the blocks are to prevent the potential for further fraud activity. If I'm taken off the account then there is no potential, but if the account remains blocked it will cause serious hardship to an innocent party. It' a question of fairness

BCOBS 5.1.4 01/11/2009 Principle 6 requires a firm to pay due regard to the interests of its customers and to treat them fairly. In particular, a firm should deal fairly with a banking customer whom it has reason to believe is in financial difficulty."

If I were you I'd be making arrangements to open up another account (assuming you don'get hit with a CIFAS marker too.) From what I've seen when it comes to "suspected" fraud on bank accounts, Lloyds Group tends to close people's accounts regardless of any proof provided.

And quoting BCOBS really won't help you. Their duties under the law are far more important than a code of conduct they agreed to uphold.

Edit: It's also with nothing that the FCA consider BCOBS guidance "expired" as of 31/12/2017.

DCFC79

swaydog wrote: »

Yes, that's why I'm trying to address that point and not so much the alleged fraud issue, which ill deal with. She'll be in a panic if I tell her too. I was hoping Halifax will see her account wasn't involved and unblock it before I tell her. The bank fraud guy I spoke with said it could be 2 days to indefinite so I was hoping someone on here might have any experience

Each case investigated by the banks will be differeent and the length of time it takes will vary as well, cant see anyone on here having experience since our cases took 3 days to be investigated.

Your going to need to tell your mum of the issue.