MSE News: Martin Lewis hands MPs list of key questions TSB must answer

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MoneySavingExpert.com founder Martin Lewis has written to the chair of the Treasury Committee Nicky Morgan with a list of key facts we believe TSB should make public, ahead of the bank's appearance in front of the committee on Wednesday...
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'Martin Lewis hands MPs list of key questions TSB must answer'

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'Martin Lewis hands MPs list of key questions TSB must answer'

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For example the DD for my TSB credit card was not taken. Without asking the interest was refunded and they sent me a letter explaining what had happened.
Did I suffer loss (no), was I inconvenienced (no, although the culture would say yes) so why the demand for compensation?
The people who have lost money to scammers only have themselves to blame but its always someone elses fault...
That's the way it goes these days. Mock outrage, hand-wringing and people always looking for a payout.
Obviously people who have suffered losses and major inconvenience should be fairly compensated. But I'm in a similar position to you (my bills account is with TSB) and it didn't really affect me apart from having to make one telephone call when the site was down. No big deal, no payout needed or wanted.
Did he really think that without his intervention they'd fail to ask when the problems will be fully fixed, and to push further if a date isn't forthcoming?
And #4 is just daft. TSB will not advise minimum compensation because compensation depends entirely on the circumstance and amount of inconvenience caused, hence why it is a case-by-case basis.
MSE describing those questions as "essential information" is just self-indulgent nonsense.