Tesco Online Banking down?

societys_child

Due to technical issues Online Banking is currently unavailable.
We're working hard to resolve the problem as quickly as possible.

Anyone else, or is it just me?

badger09

societys_child wrote: »

Anyone else, or is it just me?

I haven't tried online but am getting error message on ios app 'Sorry. The network connection was lost'

Vicarious

Got the same problem, was doing sth on my account after 10, then was logged out and the issue came up.

soulsaver

It was available in their new format yesterday evening... Hope they didn't spend much on the 'upgrade'... maybe ok on a phone, but looked RUBBISH on PC... must think we're visually impaired.

Voyager2002

Just gave me the same error message on my PC.

RG2015

They updated my format both online and on the app about two weeks ago. This has large boxes for each account with each one containing smaller boxes for each transaction. It can though be changed to a list view.

It appears as though they are updating groups of customers separately. As of 12:30 today online banking and the app remain unavailable.

ColdIron

I have had the new format for a couple of weeks and quite like it, lots of info in a condensed space which makes a change from the usual mobile enhancements where they increase the font size and spread everything about more. When you go to 'manage' your account it goes back to the familiar format

Zanderman

ColdIron wrote: »

I have had the new format for a couple of weeks and quite like it, lots of info in a condensed space which makes a change from the usual mobile enhancements where the increase the font size and spread everything about more. When you go to 'manage' your account it goes back to the familiar format

That going back to the old format as soon as you actually want to do something is odd!

Makes you wonder why they bothered to change anything as the front end is little more than a summary - it doesn't do anything.

The site's still down for me at the moment

oldagetraveller

"Makes you wonder why they bothered to change anything as the front end is little more than a summary - it doesn't do anything."


Exactly, I don't see the point, personally. The summary was available before in the overview.

Neither the app. nor via p.c. are working for me.
Doubtful, but maybe they are reverting to the original format?

ColdIron

Yeah it was like that before though, you had to click a button or link (any button or link) before you could do anything but as the layout was almost identical it wasn't so obvious. Still, is one of the few enhancements I haven't groaned at

veryintrigued

Probably caused by the TSB upgrade....