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TSB Account Closure

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Comments

  • Vortigern
    Vortigern Posts: 3,302 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 May 2018 at 8:49PM
    nic_c wrote: »
    They probably have taken on more staff and getting existing to work overtime, but it takes a while to get new staff as they have to ensure they are adequately trained and hopefully last the course and not leave after having a few people rant and rave at them.
    I wasn't referring specifically to TSB, but to call centres in general.

    I have every sympathy with the call centre workers at TSB during the current crisis and have tried to help by not calling them.

    ETA: ...and I don't rant and rave - except at the people who claim to be from Microsoft, or want to help me claim compo for an accident I haven't had.
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    Vortigern wrote: »
    I have every sympathy with the call centre workers at TSB during the current crisis and have tried to help by not calling them.

    ETA: ...and I don't rant and rave - except at the people who claim to be from Microsoft, or want to help me claim compo for an accident I haven't had.

    I agree with regards TSB staff as I have not contacted them several weeks since their IT debacle.

    Accident ? I often get these....Just put my phone on mute, let them talk & waste money. After they hang up, it is bye bye.
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