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Incorrectly displaying ticket, parking charge notice

Hi guys, Amy advice would be apresiated. I recently got a parking charge notice. Via notice to keeper letter for an incorrectly displayed ticket. (It must have fliped over when I shut the door by the wind)
I received this letter 13 days after they said it happened but because they didn’t put any notice on the car this is the first I have heard about it and so I haven’t got the ticket To prove I had paid. You can see the ticket on the photo they have sent but it is upside down. Any advice would be apresiated?
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Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi and welcome.

    The best advice is to read post #1 of the NEWBIES FAQ sticky thread.

    In there you will find a blue template appeal,
    Sent it as it is - no need for any changes or additions.

    At the same time complain to the landowner.
  • Daka7
    Daka7 Posts: 7 Forumite
    Thank you, how do I do that? I’m new to this site and not sure how to navigate myself around it?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Go back to that screen where you hit the 'New Thread' button.
    That's just one click of your browser's 'back' button from here.

    The second thread on that thread index page is entitled:
    **NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** Thankyou!

    You need to read the first post on that thread.
  • Daka7
    Daka7 Posts: 7 Forumite
    Thanks for that, found it.
    Do I need to add anything about the fact that I had a ticket but since I didn’t have a window PCN but one 13 days later in the post I was unaware and unable to keep it as proof??
    In the letter titled Notice to keeper they have included two photos of the car showing the ticket upside down. Do I still request the photos as the letter says?
    Also clarifying even tho the NTK letter is addressed to me. With my address do I still sign it as my name and put the address??
    Thanks so much for all your help. I was finding it really stressful!
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 29 May 2018 at 8:42PM
    Daka7 wrote: »
    Do I need to add anything about the fact that I had a ticket but since I didn't have a window PCN but one 13 days later in the post I was unaware and unable to keep it as proof??
    From my earlier post:
    KeithP wrote: »
    Sent it as it is - no need for any changes or additions.


    Daka7 wrote: »
    In the letter titled Notice to keeper they have included two photos of the car showing the ticket upside down. Do I still request the photos as the letter says?
    You are requesting all of the photos.
    How do you know whether or not you have all of the photos?
    From my earlier post:
    KeithP wrote: »
    Sent it as it is - no need for any changes or additions.


    Daka7 wrote: »
    Also clarifying even tho the NTK letter is addressed to me. With my address do I still sign it as my name and put the address??
    Read the lines of text immediately following the blue template.
    Your answer is there - in BOLD RED CAPITALS.


    This stage really is simple. You are thinking too hard.

    Don't forget the complaint to the landholder.
  • Daka7
    Daka7 Posts: 7 Forumite
    Hey! Just wanted to say thanks for all your advice, they closed the ticket with that email template I sent! Can’t beleive how simple it was!!
  • Out of interest, which parking company was it?
    Although a practising Solicitor, my posts here are NOT legal advice, but are personal opinion based on limited facts provided anonymously by forum users. I accept no liability for the accuracy of any such posts and users are advised that, if they wish to obtain formal legal advice specific to their case, they must seek instruct and pay a solicitor.
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Now drp them in it.

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
  • Daka7
    Daka7 Posts: 7 Forumite
    Kernow parling solutions LTD x
  • Coupon-mad
    Coupon-mad Posts: 155,658 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Easy when you know how! :D
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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