Overstayed Britannia/Waitrose PCN

taney

A Parking Charge Notice in post has been received from Britannia Parking in charge of waitrose car park.A letter has been received showing an over stay in a free for period car park. It was assumed that it was a three hour free stay,however it was meant to be 2hrs.The charge notice shows the driver stayed for 2 hours 30min stay. The question is, now with number plate photographs on entry and exit shown on the letter, does the charge now need to be paid. Actually if overstayed unintentionally, does the charge need to be paid?

Having read the Newbies thread,need to clarify couple of things;
1.Does the Keeper need to appeal to cancel the PCN by writing to waitrose or to Britannia (Britannia letter has provided online appeal form link on PCN letter)

2. The driver thinks there were signage but he didnot pay much attention to read the details.Since they have photographic evidence and there is overstay as per their terms mentioned so will it still be cancelled?

3.Do I need to make changes to template on Newbies thread as they have already provided me evidence of breach of their terms and conditions of parking

Many thanks indeed for your time.

Quentin

1) FAQ is clear! Do both!


2) Always use signage along with the other points in the FAQ


3)Send template appeal as is - it is designed to ensure you get a POPLA code

Fruitcake

No of course it doesn't need to be paid. Why would anyone pay a scammer?

As above, send the appeal template as keeper, exactly as it is, and complain to the Waitrose manager/CEO, not customer services. Show receipts/redacted bank statements to show the keeper spends money in the store. The more money the keeper has spent the bigger their threat to shop elsewhere can be.

Also complain to your MP and Sir Greg Knight MP about this unregulated scam.

Quote the statements from MPs to the manager/CEO as well.

These are some of the comments made by the MPs in Parliament concerning the unregulated parking industry (Feb 2018):

https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

beccacolvo96

Can someone please tell me where i find the template cause i can't find it at all

Le_Kirk

Two clicks back, third post down marked: -

**NEWBIES!! PRIVATE PARKING TICKET? OLD OR NEW? **READ THESE FAQS FIRST!** Thank you!

Read post # 1 and if you still require help, start a thread of your own.

The_Deep

As Fruitcake advises, get you MP involved.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem become so widespread that MPs agreed to enact a Bill to regulate these scammers. It has cleared Parliament and hopefully, this will become law shortly.

Coupon-mad

beccacolvo96 wrote: »

Can someone please tell me where i find the template cause i can't find it at all

Come off your phone and all will be revealed (see my signature, tells you where!).

Rosebuddy101

can someone please help me get the template for  parking fines. i cannot get on my computer.  maybe someone can post it, and i can copy and paste it.

many thanks.

Rosebuddy101

see i have 7 replies........ how do i open them/

KeithP

Rosebuddy, are you planning on starting your own thread anytime soon?

Le_Kirk

You could keep posting on other people's threads or follow this link: -
https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou