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Shall I pay up?

I parked in a pay and display car park at a supermarket and the machines were "not in use". I assumed that as the machine didn't work that the other terms and conditions would be null and void, do you agree? Are there any regulations or cases I could rely on?

The car parking company have photographs of me entering and exiting the car park and exceeding the 2 hour limit. The two hour limit is on the signs in the car park but it also says pay and display too.

It's a bit confusing as the machines have been working on and off for months and it doesn't say on the machines that the other terms still apply.

Shall I just pay up?
Competition wins £14,136.30[\COLOR]
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Comments

  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    What is the Newbie obsession with asking if you should pay? Have you read the thread that tells Newbies to read it first?

    It's a whole thread dedicated to helping you not pay. In it are templates to use.

    You should only pay after you hav stuck pins in your eyes.
  • AltheHibby
    AltheHibby Posts: 733 Forumite
    Eighth Anniversary Combo Breaker
    I f you read the newbies thread you will find all the advice you need.

    When you put your aeal on their website don't name the driver and appeal using the blue, standard appeal that is on the thread.
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Do you usually pay scammers?
  • bigisi
    bigisi Posts: 925 Forumite
    waamo wrote: »
    What is the Newbie obsession with asking if you should pay? Have you read the thread that tells Newbies to read it first?

    It's a whole thread dedicated to helping you not pay. In it are templates to use.

    You should only pay after you hav stuck pins in your eyes.

    And this isn't even a newbie! You'd think a user with over 700 posts would know to look at sticky threads :eek:
  • Ralph-y
    Ralph-y Posts: 4,749 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    have you complained to the supermarket manager ? not the customer services .... or even head office ........

    which supermarket ?

    Ralph:cool:
  • LuckyPenny
    LuckyPenny Posts: 1,309 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Xmas Saver!
    Hi
    I have appealed using the template letter to euro car parks. They are saying their internal procedure is now complete and I can make an appeal to POPLA. I just don't know whether its worth the hassle and missing out on the reduced fine.
    I expected people on the forum to be helpful, this is the first fine I have had in a very long time.
    Ralph-y its Morrisons supermarket but it looks like the car park is managed by Euro car parks.
    Thanks LP
    Competition wins £14,136.30[\COLOR]
  • Quentin
    Quentin Posts: 40,405 Forumite
    Your post count doesn't mean you can get away with ignoring the polite request for everyone to read up on this in the Newbies FAQ thread before starting a new thread

    All the help you need is there,

    No-one here's going to advise you to pay.

    Read up on popla appeals in #3 of the FAQ.

    There is inevitable hassle in doing one

    You are the only one who can decide whether to pay or fight!! (And it isn't a fine,!)

    Complain to the retailer is the least hassle and gets good results from the retailer you are involved with
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    There is no reduced "fine". You can guarantee that if you try and pay something will go wrong. They will find some reason to charge you the full £100.

    We see it time and time again.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 25 June 2018 at 7:44PM
    as this is morrissons you should be emailing their donotreply mail address with a complaint as a customer and insisting this pcn is cancelled, same as hundreds of others have done before you


    https://forums.moneysavingexpert.com/discussion/5641697/parkingeye-fine-morrisons


    no idea why you havent complained to the retailer , they employed these par@sites so as a customer go direct to their head office, dont beat around the bush , email DAVID TOM POTTS (CEO) if you have to

    Morrisons head office cancel these all the time

    have you any idea why all these big companies are losing business , being sold off at a loss or going bust ? (like staples , homebase , new look , maplin , tesco direct , carphone warehouse etc) ???


    yes , its because they have lost business due to parking companies infesting their car parks and driving away loyal customers, thats why , and Morrisons are no different , so tell them (M,s have just added ECP to my local store, against customer wishes)
  • Umkomaas
    Umkomaas Posts: 43,745 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Definitely ^^+1^^. It will be cancelled.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
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