MSE News: TSB cancels direct debits of customers who've switched away - and claims they've DIED

masonic

Mchambers wrote: »

I bet that TSB don't survive !:D

History would seem to disagree with your view:
https://www.telegraph.co.uk/finance/newsbysector/epic/rbs/11242479/RBS-hit-with-56m-fine-for-IT-breakdown.html

I'm pretty sure I opened a Natwest account quite recently, so it still appears to be around.

BALLYMOSS_2

Mchambers wrote: »

TSB are finished. There is no way that they will survive this debacle and damage to their reputation.

I have less than £85k in the bank so I am covered.

But when you get all the compensation it may take you over the £85k :rotfl::rotfl:

GazzasUK

It seems everyman and his dog wants to have a dig at TSB...some even seem to be gloating that it could force them out of business........how about you all spend a second and think of all the poor staff having to put up with this.....are people so shallow they would be happy to see all these people put on the dole queue..

eskbanker

BALLYMOSS wrote: »

But when you get all the compensation it may take you over the £85k :rotfl::rotfl:

Just think how much funnier that would have been if EachPenny hadn't made the same joke this morning (in post #47 above)....

eskbanker

GazzasUK wrote: »

It seems everyman and his dog wants to have a dig at TSB...some even seem to be gloating that it could force them out of business........how about you all spend a second and think of all the poor staff having to put up with this.....are people so shallow they would be happy to see all these people put on the dole queue..

To be fair, most people having a go are primarily concerned about how it affects their own lives, which in many cases have been badly affected by TSB.

If you ignore one particular poster above who delights in repeatedly engaging mouth before brain (if applicable), then I don't see many who are literally hoping for a major institution/employer to fail, even though there is a general sense that at a corporate level they need to be held accountable for their dire performance over the past month.

I'd like to think that most are quite capable of differentiating between corporate failings and the actions of individuals who work there on the front line - I'm pretty sure I've seen a number of relatively sympathetic comments (not necessarily on this particular thread) about how overworked and stressed they must be as a result of problems elsewhere in the organisation....

ValiantSon

Mchambers wrote: »

Welcome Mr TSB ! Care to comment on TSB's continued incompetence; today they have wrongly accused ex-TSB customers (switched their accounts from TSB) of being dead ? What a wonderful bank ? !

I wonder what they will do tomorrow !:D:rotfl:

That blindness really is causing you difficulties; I have already commented on it. Do try to keep up.

https://forums.moneysavingexpert.com/discussion/comment/74323717#Comment_74323717

Mchambers

ValiantSon wrote: »

That blindness really is causing you difficulties; I have already commented on it. Do try to keep up.

https://forums.moneysavingexpert.com/discussion/comment/74323717#Comment_74323717

Really. What about today's story ?

http://www.bbc.co.uk/news/business-44243768

ValiantSon

Mchambers wrote: »

Really. What about today's story ?

http://www.bbc.co.uk/news/business-44243768

What about it?

I have better things to do with my time than stalk TSB on news websites.

This is a non-story. If he isn't negligent then he will be reimbursed.

(You posted your comment in relation to the cancelled direct debits, not this).

EachPenny

Mchambers wrote: »

Really. What about today's story ?

http://www.bbc.co.uk/news/business-44243768

As per my reply in the now deleted thread - this story starts with someone taking out a £9000 loan with a different company (not TSB), having the money paid into the man's TSB account, and then removing it.

The man's data must have been seriously compromised somehow already in order for a third party to take out a £9k loan. The fraud also only appears to have been possible because of what sounds like a SIM-swap.

TSB are not solely to blame in this case - there is a lot more to the story than either you or the headline suggests.

Pound

What does TSB stand for, The Stupid Bank?