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Renting property - window smashed by cleaner, insurance?
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Hi everyone
Thanks for this information. I had no idea that toughened glass could shatter without any outside impact.
The property is quite new - it is in a newly converted block of flats and the oldest sale that I have managed to find online is August 2016, making the property less than 2 years from renovation date.
Would be so interested to hear everyone's thoughts. The LL has a second quote being done tomorrow - what should we do? Do we ask them to establish cause of the fault?
Here are some photos as requested.
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I had a double glazed window shatter exactly like this. Totally spontaneous and no one had touched it (we were watching TV and it went with quite a scary bang). Had a real fight to get my HA Landlord to replace it- but they did.
Personally, I'd be getting an expert to try and ascertain how it happened because if it was spontaneous then neither you, nor the hapless cleaner, should be paying for it.0 -
Totally agree..., with the extortionate quote, get your own expert in to investigate cause. If spontaneous, definitely pursue LL.
With the lack of insurance, I wouldn't be using that company again. Ever. Breakages do happen and they can be expensive.., but it does bring up the interesting point that its hard to prove its the cleaner when these things happen.
If you can afford a cleaner and renting a flat like this, I'd be looking at CCTV - after watching Watchdog's recent programme on how easy it is to hack CCTV.
Sorry, its always one problem after another for something that was supposed to make your life easier... Sod and Murphy sit on my shoulders laughing too lol.0 -
You need to take a photo of the bit where it started from. Looks like it's near the bottom. That will show an expert why it broke. And the glass may very well start to fall in at any time so getting a photo would be useful.
This shows three different breaks...
https://www.glass-ts.com/news/unexplained-glass-failure-don-t-jump-to-inclusion-conclusions0
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